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Patient Coordinator / Receptionist (Arabic & English Speaker)
Orbit Eye Center
Dubai, UAE
Full Time
Entry
Onsite
2 days ago
Patient CoordinationReception ServicesAppointment SchedulingPayment ProcessingArabicEnglish
Free
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Patient CoordinationReception ServicesAppointment Scheduling
About the Role
Orbit Eye Center in Dubai Healthcare City seeks a Patient Coordinator / Receptionist who is fluent in Arabic and English. The role involves patient coordination, reception duties, appointment management, and payment processing.
Key Skills for This Role
Patient CoordinationReception ServicesAppointment SchedulingPayment ProcessingArabicEnglish
Responsibilities
- Provide high quality and responsive reception service to all patients
- Explain treatment details according to doctor’s instructions and center’s policies, obtain informed consent
- Respond to inquiries of patients and prospective patients in a friendly, welcoming, and compassionate manner
- Register new patients and update existing patient demographics including personal and insurance details
- Answer incoming telephone calls and redirect accordingly
- Ensure appointments and payments for services are managed accurately
Requirements
- Fluency in Arabic and English (spoken and written)
- Experience in patient coordination or reception in a healthcare setting
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks and work in a fast paced environment
Full Job Posting
Job Summary
- The post holder will provide a high quality and responsive reception service to all patients ensuring that the reception runs efficiently and in accordance with the practice requirements.
Duties and Responsibilities
- Responsible for patient coordination: Explaining the details of treatment according to doctor’s instructions and center’s policies, obtaining informed consent from patients before treatment.
- Responds to inquiries of patients, prospective patients, always treating patients and visitors in a friendly, welcoming, and compassionate manner.
- Registering new patients and updating existing patient demographics by collecting detailed patient information including personal and insurance details.
- Answering incoming telephone calls, ensuring calls are redirected accordingly.
- Ensuring appointments and payments for services are managed accurately.
Location and Application
- Location: Dubai Healthcare City
- Send your CV to: info@orbit eyecenter.com
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