indeed
Patient Coordinator
Lueur Aesthetic Clinic
Dubai, UAE
Full Time
Mid
Onsite
AED 4,000/month / month
5 days ago
Client SatisfactionQuery HandlingComplaint ResolutionAdministrative SupportPhone EtiquetteCommunication
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Client SatisfactionQuery HandlingComplaint Resolution
About the Role
Lueur Aesthetic Clinic is hiring a Patient Coordinator in Dubai to ensure high client satisfaction, handle queries, and provide administrative support. The role involves promoting treatments and maintaining communication channels.
Key Skills for This Role
Client SatisfactionQuery HandlingComplaint ResolutionAdministrative SupportPhone EtiquetteCommunication
Responsibilities
- Maintain high client satisfaction and report to Clients relationship manager
- Handle client queries and provide introductory information to prospective and new clients
- Ensure client satisfaction by handling complaints and informing about additional products or services
- Follow up with clients by phone or email to check satisfaction
- Escalate queries and concerns to Clients relationship manager when necessary
- Maintain a positive attitude and calmly respond to client complaints
- Attract potential clients by promoting treatments, products, and promotions positively
- Prepare treatments, products, and client reports as ordered
- Provide administrative support, manage phone calls, maintain communication channels, assist executives with administrative tasks, and utilize clerical skills
Requirements
- Ability to maintain high client satisfaction
- Experience handling client queries and complaints
- Strong communication and interpersonal skills
- Administrative and clerical skills
Full Job Posting
Responsibilities
- Maintaining high clients satisfaction, and report it to the Clients relationship manager.
- Handling clients queries and providing introductory information to prospective and new clients.
- Ensuring clients satisfaction with products or services by handling complaints and inquiries, and letting them know about additional products or services that might benefit them.
- Following up with clients by phone or email to check that they’re still satisfied with their treatments.
- Escalating queries and concerns to Clients relationship manager, when necessary.
- Maintaining a positive attitude and calmly respond to clients’ complaints.
- Attracting potential clients by promoting treatments, products, promotions and company positively.
- Preparing treatments, products and clients reports as ordered.
- Providing administrative support, managing phone calls, maintaining communication channels, assisting executives with administrative tasks, and utilizing clerical skills.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career