Patient Care Receptionist (Remote)

Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease — even during difficult or emotional conversations.

Fast and unflappable under volume. You're comfortable being the first voice on a high volume of calls and messages, and you don't let things pile up.

Highly organized and detail-oriented. You can track many open threads across phone, voicemail, SMS, and email at once, and you know when to resolve something yourself versus routing to another team.

Tech-comfortable. You're comfortable learning tools like Google Workspace, EHR platforms, or CRMs, and pick up new software quickly.

Reliable and dependable. You show up when you say you will, follow through on what you commit to, and can be counted on day in and day out — this role only works if patients and the team can rely on you being there.

Experience welcome, not required. You may have worked in a front-desk, call center, customer service, or administrative support role before, but most importantly, you're responsive, compassionate, and eager to grow.

Mission with impact. Help bring life-changing care to a population that’s too often overlooked.

Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.

Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.

Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.

If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.