The Patient Care Coordinator acts as the patient’s advocate to ensure that the prescribed drug therapy and pharmacy care plan are followed as prescribed, while also delivering courteous, professional and quality service.
Assists the patient by coordinating their prescribed pharmacy care with the patient’s health care providers, payers, and other health related resources to ensure successful drug therapy outcomes and demonstrate value to patients, healthcare providers and payers.
Key Skills for This Role
Microsoft Office Suite
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Qualifications
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires a high school diploma and a minimum of two (2) years of experience in a healthcare related call center environment, physician's office or social service environment.
Preferred education in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associates degree program or equivalent combination of experience and education.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Strong time management, organizational skills, initiative, professional demeanor and positive attitude
Attention to detail, quick study, self-motivated, proactive, and the ability to work independently with a high degree of initiative
Ability to communicate effectively both orally and in writing
Ability to promote a positive team environment A champion for excellence, efficiency and quality
Ability to collaborate with other professionals within the organization
Strong interpersonal skills Working knowledge of Microsoft Office Suite including Word, Excel, Access and Outlook
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit.
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The employee must occasionally lift and/or move up to 10 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Schedule:
Must be flexible on schedule and hours.
Some Travel may be required.
CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.
At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.
CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
Artificial Intelligence in Our Recruiting and Employment Process
CareMetx uses artificial intelligence and automated decision-making technology to support parts of our recruiting, hiring, and employment process, including screening applications, scheduling interviews, and evaluating candidate qualifications. These tools support, not replace, human judgment. A qualified member of our team reviews and makes all final hiring and employment decisions.
CareMetx does not develop or use AI tools with the intent to discriminate against applicants or employees on the basis of race, color, religion, sex, age, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.
About CareMetx
IT Services & Consulting923 employeesFounded 2011
Technology-enabled patient access and support services provider helping pharmaceutical companies get specialty therapies to patients.