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Patient Administrator
Circle Health Group
Glasgow, GBR
Full-time
Entry
Onsite
GBP 25525-25525 yearly / year
Discovered 2 weeks ago
PC
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Patient Administrator
Ross Hall Clinic Braehead 37.5 Hours & Permanent Salary: Up to £25,525.00 per year (depending on level of training, experience, and qualifcation)
Ross Hall Clinic Braehead in Glasgow is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.
This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties of this role include
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure All patient queries are dealt with efficiently and professionally.
- To manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
- You comply with all relevant mandatory training.
Applicants should meet the following criteria
Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
Proficient in the use of a PC, including the use of software and systems
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