Patient Access Representative (REMOTE)

• Experience with insurance authorizations, pre-certifications, or prescription follow-up
• Strong attention to detail and sense of urgency
• Comfortable managing multiple patient accounts and deadlines
• Effective written and verbal communication skills
• Able to work independently in a remote environment

• Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
• Ability to participate in virtual meetings with a professional, camera-ready presence
• Ability to demonstrate strong time-management skills, as well as accountability and self-direction
• Must be able to operate off reliable, high-speed internet

• High school diploma or GED required; Associate’s degree preferred
• 2+ years of healthcare administrative, medical office, or insurance-related experience
• Insurance authorization or precertification experience preferred
• Home health, DME, or enteral experience a plus
• Proficiency in Microsoft Office (Outlook, Word, Excel)

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.