Partner Technical Lead -Middle East

Company Overview

Position Overview

Technical Operations and Integration

• Lead partner technical operations and integration readiness across satellite RAN, core, gateway, and BPMS domains.
• Validate interfaces, interoperability, configuration flows, and KPIs across partner network environments.
• Oversee partner onboarding, interoperability testing, and pre-launch technical readiness.

Cross-Functional Alignment

• Coordinate engineering, service assurance, operations, deployment, and planning teams on regional requirements.
• Drive partner action-item closure and communicate risks, blockers, and dependencies across markets.
• Maintain structured reporting on integration progress and readiness.

Readiness and Reporting

• Define, track, and publish readiness KPIs aligned with market conditions and integration milestones.
• Maintain integration documentation, interface specifications, and technical deliverables.
• Provide readiness and integration updates to leadership and regional stakeholders.

Incident Escalation and Support

• Act as the primary escalation point for technical issues affecting integration stability or service readiness.
• Coordinate with partner network operations centers and internal engineering teams to resolve incidents.
• Support root cause analysis, corrective action tracking, and follow-up for recurring issues.

Partner Support and Improvement

• Advise partners during meetings, workshops, pilots, technical discussions, and pre-sales conversations.
• Participate in deployment sequencing, readiness reviews, and regional launch planning.
• Improve partner integration processes, dashboards, documentation, testing frameworks, and onboarding efficiency.

Education and Experience

• Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Engineering, Computer Science, or a related field.
• Minimum 5–8 years of experience in telecom integration, partner technical operations, solution engineering, or network deployment.
• Experience with mobile network operators, telecom vendors, or network operators in the Middle East.
• Proven experience coordinating multi-market technical readiness or integration programs.

Preferred Qualifications

• Advanced degree or specialized telecom certifications are a plus.
• Experience with satellite-enabled network integrations is preferred.
• Exposure to multi-vendor or multi-operator environments and regional regulatory or deployment considerations is preferred.

Soft Skills and Technology

• Strong stakeholder management, cross-functional collaboration, communication, structured problem-solving, and attention to detail are required.
• The technology environment includes telecom monitoring, diagnostics, and signaling analysis tools.