Partner Success Manager

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.

Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.

When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.

At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.

If this sounds like you, we’d love you to be part of Gen.

The Partner Success Manager is responsible for managing and influencing retail business partners and key decision-makers across a defined territory to grow Gen market share. This role focuses on building strong partner relationships, maximizing retail leverage, representing Gen professionally in market, and identifying growth opportunities through consistent field execution and account management.

Strong relationship-building and influencing skills

Excellent communication and presentation capability

Territory planning and time-management skills

Retail execution and field sales discipline

Ability to work independently while collaborating across teams

Commercial awareness and budget discipline

Strong training and coaching capability

High integrity and professionalism

Success Measures:

Achievement of territory call coverage, call rate, and call frequency targets

Delivery against territory and quota objectives

Growth in retail market share within assigned territory

Effective execution of account and marketing plans

Strong retailer engagement and advocacy

Timely reporting and actionable market intelligence

First Round – 1 hour (Virtual)

Second Round – 1 hour (Virtual)

Gen is an equal opportunity employer , and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.