Partner Operations Specialist

Founded in 2015, Phil is a Series D B2B2C platform that provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers enabling easy and affordable access to medicine.

We are a group of like-minded individuals from varying backgrounds passionate about creating a new and innovative healthcare platform, focused on patient experience and overall human wellbeing.

Ready to join our team of mission-driven, analytical, and passionate people?

As a Partner Operations Specialist, you will support our Partner Performance Managers with day to day tasks critical for the performance of our Partner Pharmacy network. Responsibilities include, but are not limited to:

Reviewing and responding to internal escalation requests

Data entry and processing requests for our biggest partners

Contacting partners to resolve issues that prevent a successful client/patient/partner experience

Performing a variety of tasks in the Phil dashboard to ensure speed and accuracy of patient requests

Placing inventory orders for our partner network