Partner Operations Lead

Build and administer the systems, tools, and operating infrastructure that support the full partner lifecycle, from identification and onboarding through activation, joint execution, measurement, and renewal.

Create scalable processes and systems for partner intake, qualification, tiering, onboarding, enablement, joint planning, deal registration, referrals, and partner communications.

Build reliable partner workflows and tools in PRM and related GTM systems.

Own the definitions and technical implementation of partner-related data structures, metrics, dashboards, and reporting.

Establish clear attribution and measurement for partner-sourced, partner-influenced, and partner-assisted pipeline and revenue.

Design operating processes and tools that help Partnerships and Sales collaborate effectively on account mapping, referrals, co-selling, and pipeline progression.

Create clear documentation, governance, and measurement standards for the partner ecosystem.

Translate business requirements into reliable tools, automations, integrations, data flows, and processes that improve partner productivity and business impact.

Find novel ways to use Factory droids to streamline partner motions from onboarding, enablement, GTM, delivery, communications, and reporting workflows.

Partner with the broader centralized GTM Strategy & Operations team while maintaining clear ownership of Partner Operations.

Design for scale while keeping the team lean, automated, and high leverage.

5+ years of experience in Partner Operations, Partnerships Operations, Alliances Operations, Revenue Operations, or a related function.

Experience building and operating partner programs in an enterprise SaaS environment.

Experience administering and operationalizing PRM systems, partner portals and related technology.