Partner Development Manager

The opportunity

Key responsibilities

• Own a defined partner list and drive measurable engagement, enablement, and revenue outcomes.
• Conduct structured outreach, including calls, email sequences, QBR preparation, and targeted campaigns.
• Identify cross-sell, upsell, Microsoft co-sell, recurring service, and partner activation opportunities.
• Educate partners on products, licensing models, promotions, and use cases.
• Provide sales resources, assist with trial setup, coordinate technical experts, and manage opportunity follow-through.
• Track partner activity, funnel health, and pipeline progression in CRM and reporting tools.
• Collaborate with North American Channel Directors and Partner Development Managers.
• Prepare performance reports, partner summaries, and internal leadership readouts.
• Execute webinars, email campaigns, nurture journeys, and partner onboarding tasks.

Day-to-day expectations

• Conduct structured partner outreach through calls, emails, and LinkedIn.
• Maintain an active pipeline with timely updates and follow-through.
• Create partner summaries, track enablement progress, and prepare internal updates.
• Collaborate with the North American Channel Sales team on campaigns, priorities, and escalations.
• Support partner webinar attendance, certifications, and training sessions.
• Promote use of the Partner Portal, campaigns, and marketing tools.

Qualifications and experience

• At least 3 years of experience in channel sales, partner management, partner success, inside sales, or customer-facing SaaS roles.
• Familiarity with MSP business models and the Microsoft cloud ecosystem and Google.
• Experience managing high-volume accounts in an inside-sales or scaled-engagement environment.
• Strong verbal and written French communication skills.

Required skills

• Strong time management and organizational skills.
• Ability to manage high-volume partner coverage.
• Confidence leading partner conversations and driving next steps.
• Business development mindset with attention to detail.
• Ability to synthesize information into actionable insights.
• Exceptional listening skills and empathy for partner needs and perspectives.

Preferred experience

• Experience supporting partners in the Microsoft, Google, or AWS ecosystems.
• Exposure to channel sales KPIs such as partner activation, pipeline creation, QBRs, and co-sell motions.
• Understanding of SaaS security, governance, or data management solutions.

Compensation

• Base salary range is CAD 80,000 to CAD 120,000.
• Total rewards may include benefits, bonuses, commissions, or equity depending on the role.