indeed
Partner Account Manager-Middle East
Keka HR Payroll Software
Dubai, UAE
Full Time
Manager
Field
2 days ago
Channel ManagementPartner Account ManagementB2B SaaSCRM/PRMSales ForecastingNegotiation
Free
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Channel ManagementPartner Account ManagementB2B SaaS
About the Role
Keka seeks a Partner Account Manager to own a named book of partners across the GCC, driving revenue through program execution, pipeline, co-sell, and GTM. Requires 6-10 years in channel/partner account management at a B2B SaaS or enterprise-tech company with GCC experience.
Key Skills for This Role
Channel ManagementPartner Account ManagementB2B SaaSCRM/PRMSales ForecastingNegotiation
Responsibilities
- Execute the ME Partner Program — manage partner onboarding, certifications, MDF usage, branding, incentives, rebates and commissions under the Sell Through model
- Maintain clean partner data in CRM/PRM (certifications, contacts, opportunities, license inventory)
- Oversee deal registration, contract renewals, SLA adherence, and MDF claim validation
- Drive pipeline creation, co sell support, commercial negotiation, margin discussion and conflict resolution across each named partner
- Build partner sales plans, joint customer success plans, reference customer development, and upsell/cross sell motions tailored to GCC buyer behavior
- Run joint GTM — country specific campaigns, key plays, enablement milestones, and co marketing execution across UAE, Qatar, Oman and adjacent markets
- Support land and expand within key accounts and contribute to UAE market build out and new country activation
- Run QBR / MBR / weekly cadences, forecasting accuracy, pipeline hygiene, and partner scorecard management
- Coordinate with Sales, Marketing, Ops, Finance, Legal, CS, Presales, AE and Channel Leadership across India HQ and the ME region
- Resolve commercial, operational and support escalations; manage budgets and deal desk for partner investments
- Executive alignment with founder / VP / C level stakeholders at top partners; annual business reviews and multi year growth roadmaps
- Partner health score monitoring, journey mapping, NPS, and advisory board participation
Requirements
- 6–10 years in channel / alliances / partner account management at a B2B SaaS or enterprise tech company
- Valid visa/work permit for Gulf countries
- Demonstrated experience operating in the GCC with an existing network of regional resellers, consultants or implementation firms
- Strong commercial instincts — margin, incentives, deal economics, Sell Through mechanics, and conflict resolution
- CRM/PRM hygiene discipline and structured QBR / forecasting cadence
- Senior stakeholder presence — comfortable with VP / C level and founder led conversations at partners
- Willingness to travel frequently across the GCC
Full Job Posting
About Keka & the Middle East Partner Organization
- Keka is a fast growing modern HR tech platform serving 10,000+ businesses globally.
- The ME Partner Organization operates a curated ecosystem of resellers, implementation partners, technology/ISV partners, and referral partners across the GCC.
Key Responsibilities
- Execute the ME Partner Program — manage partner onboarding, certifications, MDF usage, branding, incentives, rebates and commissions under the Sell Through model.
- Maintain clean partner data in CRM/PRM (certifications, contacts, opportunities, license inventory).
- Oversee deal registration, contract renewals, SLA adherence, and MDF claim validation in line with regional commercial guardrails.
- Drive pipeline creation, co sell support, commercial negotiation, margin discussion and conflict resolution across each named partner.
- Build partner sales plans, joint customer success plans, reference customer development, and upsell/cross sell motions tailored to GCC buyer behavior.
- Run joint GTM — country specific campaigns, key plays, enablement milestones, and co marketing execution across UAE, Qatar, Oman and adjacent markets.
- Support land and expand within key accounts and contribute to UAE market build out and new country activation.
- Run QBR / MBR / weekly cadences, forecasting accuracy, pipeline hygiene, and partner scorecard management.
- Coordinate with Sales, Marketing, Ops, Finance, Legal, CS, Presales, AE and Channel Leadership across India HQ and the ME region.
- Resolve commercial, operational and support escalations; manage budgets and deal desk for partner investments.
- Executive alignment with founder / VP / C level stakeholders at top partners; annual business reviews and multi year growth roadmaps.
- Partner health score monitoring, journey mapping, NPS, and advisory board participation.
Must Have
- 6–10 years in channel / alliances / partner account management at a B2B SaaS or enterprise tech company; carried a partner sourced number.
- Candidates must hold a valid visa/work permit for Gulf countries.
- Demonstrated experience operating in the GCC — UAE, Qatar, KSA, Oman, Bahrain or Kuwait — with an existing network of regional resellers, consultants or implementation firms.
- Strong commercial instincts — margin, incentives, deal economics, Sell Through mechanics, and conflict resolution.
- CRM/PRM hygiene discipline and structured QBR / forecasting cadence.
- Senior stakeholder presence — comfortable with VP / C level and founder led conversations at partners.
- Willingness to travel frequently across the GCC.
Nice to Have
- HR tech, fintech, or payroll adjacent industry exposure; familiarity with WPS, GCC labor frameworks, or end of service benefits.
- Arabic language proficiency (spoken or written).
- Experience scaling a partner book from a handful to 50+ active partners in an emerging market.
- Prior exposure to PRO services, outsourcing, or BPO ecosystems in the region.
Location
- Dubai
- Requires regular travel across the UAE, Qatar, Oman, and other GCC markets.
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