The Parent Education and Support Worker promotes effective parenting/caregiving and child development by providing parent support and education through evidence-based parenting techniques and early child development strategies and by providing information, referral and facilitated access to community resources to isolated, high need/high-risk parents of children birth to six years, including prenatal women in a variety of languages.
Key Skills for This Role
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POSITION SUMMARY
The Parent Education and Support Worker promotes effective parenting/caregiving and child development by providing parent support and education through evidence-based parenting techniques and early child development strategies and by providing information, referral and facilitated access to community resources to isolated, high need/high-risk parents of children birth to six years, including prenatal women in a variety of languages.
RESPONSIBILITIES
Conduct a range of outreach activities to reach vulnerable families and liaise with other agencies to reach and meet the needs of families, including high risk/isolated families
Provide home visits in accordance with program protocols
Provide service in collaboration with public health nurses for Healthy Babies Healthy Children referrals
Establish relationship with families and work with them to identify needs and goals
Implement strategies to facilitate the early identification of children’s special needs (such as developmental screening)
Carry out a range of educational activities to promote optimal development and well-being of children and model appropriate parenting skills
Provide information on parenting, child development and child guidance through 1:1 family home visits and parenting sessions in group settings
Provide and promote social support, including the development of parent networks
Link and accompany parents and children to community programs and services
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Communicate respectfully and responsively with families, parents, caregivers and children.
Maintain up-to-date knowledge of community services and resources to support families
Mentor or supervise students and volunteers
Perform other tasks as delegated or assigned
QUALIFICATIONS:
Early Childhood Education, Social Service Work, or Psychology degree/diploma; or relevant equivalent experience
Member in good standing with the College of Early Childhood Educators or Social Work (if applicable)
Strong written and verbal communication skills in English and Spanish is required; ability to communicate in additional languages an asset
Experience parenting
Demonstrated sensitivity to the needs of families living under stress
Knowledge of child development and parenting skills and issues
Demonstrated extensive knowledge of community resources
Experience designing and facilitating workshops and group training sessions for adults
Excellent interpersonal and listening skills
Computer literacy required together with proficiency using Microsoft Office Suite, Internet and email
Demonstrated ability to build and maintain effective work partnerships with parents/families, colleagues and service providers of diverse backgrounds, abilities and identities
Ability to work independently and as a member of a team
Ability to work all shifts: day, evening and weekend hours as required
Effective time management skills and ability to prioritize
Current Standard First Aid and CPR-C certification
Parent Education and Support Worker Salary Scale ($28.41/hour - $51,705 per annum) with Competitive Benefits Package (health & dental) and paid time off entitlements (starting at 20 vacation days & 3 float days).
THIS POSITION IS WITHIN THE CUPE LOCAL 2563 BARGAINING UNIT.
Internal candidates: Apply through the Internal Career Centre on ADP Sign In | ADP WFNPORTAL .
External candidates: Apply through the Macaulay Job Opportunities Page at https://macaulaycentre.org/opportunities/job-opportunities/
INTERNAL APPLICATION PERIOD FOR CUPE LOCAL 2563 BARGAINING UNIT
August 31, 2026 – September 4, 2026
DATE POSTED: August 31, 2026
Macaulay Centres for Children values the diversity of people and communities and is committed to excellence and inclusion. We welcome qualified individuals who contribute to the diversity of our staff group.
Macaulay Centres for Children offers accommodation for applicants with disabilities in its recruitment process. If you are contacted by the agency regarding a career opportunity, please advise if you require accommodation.
We thank all applicants for their interest in our organization, however only those selected for an interview will be contacted.
This document is available in alternate formats upon request.
Macaulay Centres for Children is committed to service and employment equity.
About Macaulay Centres for Children
Early Childhood Education & Childcare509 employeesFounded 1932
Toronto nonprofit childcare and family-support agency serving children and families through licensed care and community programs.
