Owner’s Representative & Construction Manager

The General Contractor, when engaged as Construction Manager, is expected to lead the RFI, submittal, shop drawing, trade coordination and deficiency processes. Applicable technical items are to be submitted by the General Contractor to the Prime Consultant for review.

Monitor the General Contractor’s administration of RFIs, submittals and shop drawings and follow up on overdue or unresolved items.

Review completed consultant responses and confirm alignment with Owner requirements before final Owner sign-off.

Participate in pre-possession and turnover inspections and confirm that deficiency lists are complete.

Hold the General Contractor accountable for timely deficiency correction and close-out.

Identify, assess, document and escalate project risks affecting cost, schedule, quality, approvals, occupancy or operations.

Review proposed mitigation and recovery measures with the responsible contractor or consultant.

Monitor compliance with project specifications, approved drawings and contractual quality requirements.

Observe and report apparent site safety concerns without assuming responsibility for the General Contractor’s means, methods, supervision, safety program or Prime Contractor obligations.

Protect the Owner’s interests through timely documentation, decision-making and accountability.

Coordinate occupancy, project close-out, turnover and transition to operations or ownership.

Confirm required occupancy approvals, health inspections, operating permits and other regulatory requirements are in place.

Coordinate utility setup, account transfer and operational service requirements.

Review and approve close-out documentation, including Operations and Maintenance manuals, warranties, record drawings, commissioning records and training documentation.

Coordinate implementation and turnover of required service contracts, including landscape maintenance, snow clearing, waste removal, pool and hot tub maintenance, elevator maintenance, life-safety inspections and other building operating contracts.

Work with the Sales Team, Development Manager, legal counsel, property management representatives and ownership to coordinate condominium documentation and turnover requirements.

Coordinate condominium registration requirements and Land Titles matters with the appropriate legal and professional advisors.

Assist in establishing the condominium corporation and confirm that utilities, service agreements, operating contracts, permits and inspections are in place.

Act as the Owner’s designated signing authority for the condominium corporation, when authorized by the Company, until control transfers to the elected condominium board.

Facilitate turnover to the elected condominium board, including transfer of applicable records, contracts, warranties, maintenance agreements, financial information and operational documentation.

Manage project warranty administration following completion and turnover.

Coordinate outstanding deficiencies, contractor call-backs and warranty claims with the General Contractor, consultants, Operations, property management, condominium representatives and ownership.

Monitor fulfillment of contractor and consultant warranty obligations and escalate unresolved matters.

Maintain warranty records and support final completion of project obligations.

Maintain regular communication with the Vice President of Development regarding project progress, budgets, forecasts, schedules, risks and required decisions.

Provide clear, direct and timely reporting to the Executive Leadership Team when required.

Facilitate effective communication among internal teams, the General Contractor, consultants and external stakeholders.

Present recommendations supported by project records, cost information, risk analysis and contractual requirements.