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Key skills for this role
The Supportive Housing Worker (SHW) provides direct support working within a 24-hour, 7 days per week supportive housing environment with adults struggling with a variety of challenges including homelessness, substance use, mental health and mental illness. SHWs ensure that program participants’ physical, emotional, social, and medical needs are met and provide a safe and secure environment to enhance quality of life through activities of daily living, the development of life skills and fostering independence.
Recognizes participants’ strengths and honors their abilities while offering flexible person-centered support in establishing and progressing towards goals
Provides feedback and input regarding participants’ needs and progress to the Team Lead and other involved community professionals
Supports the Recreation Worker with various participant-focused social and recreational activities
Identifies available social, economic, recreational, and educational services and resources in the community that will meet participant needs and facilitates referrals
Provides life skills training such as housekeeping, personal self-management skills, and assistance with using public transit to get to appointments\
Ensures a safe and healthy site for participants
Completes indoor and outdoor housekeeping duties, including but not limited to sweeping, mopping, emptying garbage bins, yard work, shoveling snow, etc.
Monitors medication and provide medication reminders
Recognize and respond to potential emergency situations such as crisis response, mental health and substance use, suicidal ideation, homicidal ideation to ensure the safety of participants and staff
Manages crises, including provide timely response in providing CPR and Naloxone as part of overdose response
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More from this employer
Kelowna, CAN
Kelowna, CAN
Kelowna, CAN
Kelowna, CAN
Kelowna, CAN
Kelowna, CAN
Kelowna, CAN
Kelowna, CAN
Completes and maintains related records and documentation including daily program participant logs, case related documentation, progress reports
Performs other related duties as assigned.
Grade 12 or equivalent education required
Ability to transport program participants to activities and appointments within the community via public transit on an occasional basis
Ability to travel between facilities to provide shift coverage on an occasional basis
Criminal Record Check clearance in the Vulnerable Sector
Diploma in Human Services or related field considered an asset
Certificates in First Aid, CPR, Naloxone and Food Safe considered an asset
Experience working in a Supportive Housing environment considered an asset
Experience working in the Community Social Service sector considered an asset
Ability to be regularly exposed to individuals who are struggling with and/or recovering from trauma, drug/alcohol use, homelessness, mental health challenges and/or mental illness
Ability to be regularly exposed to and in direct contact with dust, dirt, germs and human bio-products
Verbal and written communication skills
Ability to engage respectfully and develop rapport with program participants with multiple barriers
Ability to work in cooperation with team members and independently
Understanding of and commitment to working with people experiencing mental health concerns and substance use
Working knowledge of community-based resources
Ability to maintain consistent professional boundaries
Basic understanding of Microsoft Outlook, Word and Excel
Understanding of working with a Trauma Informed lens
Understanding of Harm Reduction and Housing First principles
Ability to organize and prioritize competing program and participant needs
Strong attention to detail for documenting participant logs and critical incidents
Ability to recognize changes in residents, analyze and resolve challenges
Problem-solving and crisis intervention skills to resolve participant conflicts
WHO IS CMHA KELOWNA & DISTRICT?
At CMHA Kelowna & District, we are dedicated to Mental Health in our community. No matter how old or how young, we provide support for families and individuals through programs that promote positive mental health and support recovery, while championing the elimination of barriers that can prevent people from thriving. We are a dynamic, innovative and visionary organization. We are looking for someone who shares our vision of a mentally healthy Kelowna and are passionate about making a difference in our community by bringing their particular expertise to our organization. To learn more, check out our website at www.cmhakelowna.org
A competitive wage of $26.57/hour
Dental, Health & EAP Benefits
Wellness Spending Account
RRSP matching program
Vacation & Personal Health Days
A workplace culture that fosters learning, transparency, trust and teamwork
As an employer, CMHA Kelowna & District strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity, and inclusion of different perspectives and ideas. At CMHA Kelowna & District that means welcoming diversity in mental health, race, ethnicity, and culture. It also means diverse abilities, age, religion, sexual orientation, socio-economic status, gender identities, education, marital status, language, and physical self-expression. These values are embedded in the work CMHA Kelowna & District does every day.
We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.
Please visit our careers page to see more job opportunities.
Verified company details for this employer are not available yet.
CAD 26.57-26.57 hourly / hour
Full-time
Entry
Onsite
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