Overnight Freight Team Associate: Part Time - LANGFORD

Position Overview:

Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully packing them to ensure that products are not get damaged, and accurately labelling and placing orders into specified holding areas.

Key Responsibilities: Handling Merchandise

Stocking merchandise onto shelves to achieve 100% in stock.

Packing-out and packing-down merchandise as directed.

Merchandising new items and promotions.

Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner.

Maintaining and organizing overheads (E.G., striping overheads).

Communicating with other freight team members to ensure all product is stocked in the proper area.

Ensures Customer Satisfaction

Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.

When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.

Maintains Safety and Security

Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.

Ensure customers are able to move through the aisles easily and safely.