Outside Catering Supervisor
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Key skills for this role
About the Role
Marriott International is hiring an Outside Catering Supervisor for Sheraton in Doha to oversee banquet setup, staff grooming, and guest satisfaction. The role requires at least 1 year of related experience and 1 year of supervisory experience.
Key Skills for This Role
Responsibilities
- Ensure staff is working together as a team
- Inspect grooming and attire of staff and rectify deficiencies
- Communicate with guests and departments to meet guest needs
- Set up banquet area/room ensuring cleanliness and proper setup
- Assist management in hiring, training, scheduling, and coaching employees
Requirements
- At least 1 year of related work experience
- At least 1 year of supervisory experience
- High school diploma or G.E.D. equivalent
Full Job Posting
Position Summary
- Ensure staff is working together as a team.
- Inspect grooming and attire of staff and rectify any deficiencies.
- Communicate with guests, other employees, or departments to ensure guest needs are met.
- Respond to and try to fulfill any special banquet event arrangements.
- Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
- Inspect and maintain table set ups for cleanliness, neatness and agreement with group requirements.
- Document pertinent information in appropriate department logbook.
Additional Duties
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Develop and maintain positive working relationships with others.
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Ensure uniform and personal appearance are clean and professional.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
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