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Outbound Product Manager, Advanced Product Designer (APD) & Integration Gateway
Guidewire
Toronto, CAN
Full Time
Mid
Hybrid
1 weeks ago
Product ManagementCustomer EngagementMarket ResearchCommunicationStakeholder ManagementIntegration Concepts
Free
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Product ManagementCustomer EngagementMarket Research
About the Role
Guidewire seeks an Outbound Product Manager to own the outbound product story for Advanced Product Designer (APD) and Integration Gateway (IG) on the Guidewire Cloud Platform. This role involves engaging with customers, synthesizing market insights, and driving adoption of these platform areas.
Key Skills for This Role
Product ManagementCustomer EngagementMarket ResearchCommunicationStakeholder ManagementIntegration Concepts
Responsibilities
- Act as the Outbound Product Manager for two Guidewire Cloud Platform product areas: Advanced Product Designer (APD), including SBT to APD migration tooling and services, and Integration Gateway (IG)
- Engage directly with customers, partners, and field teams to understand real world product configuration, product modeling, and integration needs across the P&C lifecycle
- Synthesize market, customer, and field insights into actionable product opportunities and a prioritized set of outbound requirements that guide inbound PM, platform, and engineering investment
- Translate insights into clear positioning, value narratives, and enablement that drive adoption of APD and IG across customers, partners, and Guidewire delivery teams
- Represent APD/SBT and IG topics in customer meetings, advisory groups, workshops, and Connections sessions, communicating value and best practices to both technical and non technical audiences
- Partner closely with Inbound Product Managers and other App Platform PMs, and collaborate with Architecture, Standards, Security, SRE, Professional Services, Enablement, Sales, and Marketing to align roadmap, customer readiness, and go to market execution
- Champion APD as the single source of product truth ('model once, leverage everywhere') that generates UI, metadata, and Cloud REST APIs to power PolicyCenter, Jutro, Integration Gateway, and other Guidewire Cloud services
- Drive the outbound direction for APD feature enhancements, including product modeling, multi state support, rules, content layering, and managed content delivery
- Own the customer facing narrative and adoption strategy for migrating SBT commercial lines onto APD via 'Safe Landing'
- Position IG as the standard integration runtime for InsuranceSuite on Guidewire Cloud, articulating when to use IG versus direct Cloud APIs versus customer ESBs
- Represent the breadth of the IG platform to the field across API gateway and management, messaging and eventing patterns, connectivity patterns, observability, and developer experience
- Champion the end to end developer journey, from discovery and onboarding through design time experience to run time monitoring and troubleshooting, and feed friction points back into the roadmap
Requirements
- Strong ability to synthesize customer, market, and field input into actionable insights that influence product direction and go to market execution
- Excellent communication and stakeholder management skills, with the ability to clearly articulate customer needs and technical context to engineering, architecture, design, and cross functional partners
- Working knowledge of integration concepts such as REST APIs, messaging and eventing (pub/sub, queues, retries), webhooks, and event driven, batch, or file based patterns
- Working knowledge of product configuration or model /metadata driven systems
- Familiarity with cloud native delivery concepts: multi tenant SaaS, security and data privacy, versioning and lifecycle, and observability
- Familiarity with the P&C insurance domain and/or core systems (e.g., PolicyCenter, BillingCenter, ClaimCenter), or a demonstrated ability to ramp quickly on a complex domain
- Ability to collaborate effectively with Inbound Product Managers and cross functional teams while maintaining a clear outbound focus on customer value, adoption, and usability
- Demonstrated ability to embrace AI and data driven insights to drive innovation, productivity, and continuous improvement
- Comfortable presenting and facilitating discussions with diverse audiences, including customers, partners, and internal teams
- Excellent English speaking and written communication skills
- 8+ years of Product Management experience or equivalent in a customer facing, technical role (preferred)
- Bachelor’s degree in technology, computer science, engineering, or equivalent experience; Master’s degree is a plus (preferred)
Full Job Posting
Role Overview
- As an Outbound Product Manager on the Guidewire Cloud Platform, you will own the outbound product story for two strategic platform areas: Advanced Product Designer (APD) and Integration Gateway (IG).
- This role is pivotal in capturing market and customer insights, identifying unmet needs and opportunities, and translating them into clear product direction, customer value, and commercially meaningful outcomes across product modeling and integration.
- You will collaborate across teams to ensure these platforms deliver measurable value, efficiency, and adoption for our customers.
What you’ll do Across both product areas
- Act as the Outbound Product Manager for two Guidewire Cloud Platform product areas: Advanced Product Designer (APD), including SBT to APD migration tooling and services, and Integration Gateway (IG).
- Engage directly with customers, partners, and field teams to understand real world product configuration, product modeling, and integration needs across the P&C lifecycle.
- Synthesize market, customer, and field insights into actionable product opportunities and a prioritized set of outbound requirements.
- Translate insights into clear positioning, value narratives, and enablement that drive adoption of APD and IG.
- Represent APD/SBT and IG topics in customer meetings, advisory groups, workshops, and Connections sessions.
- Partner closely with Inbound Product Managers and other App Platform PMs, and collaborate with cross functional teams.
Advanced Product Designer (APD) & SBT
- Champion APD as the single source of product truth ('model once, leverage everywhere').
- Drive the outbound direction for APD feature enhancements.
- Own the customer facing narrative and adoption strategy for migrating SBT commercial lines onto APD via 'Safe Landing'.
- Help shape the evolution from SBT 1.0 on PolicyCenter to an APD centric, managed content pipeline (SBT 2.0).
Integration Gateway (IG)
- Position IG as the standard integration runtime for InsuranceSuite on Guidewire Cloud.
- Represent the breadth of the IG platform to the field across API gateway, messaging, connectivity, observability, and developer experience.
- Champion the end to end developer journey and feed friction points back into the roadmap.
- Partner with the Marketplace team to position and grow adoption of pre built integration accelerators.
Required Qualifications
- Strong ability to synthesize customer, market, and field input into actionable insights.
- Excellent communication and stakeholder management skills.
- Working knowledge of integration concepts such as REST APIs, messaging and eventing, webhooks, and event driven patterns.
- Working knowledge of product configuration or model /metadata driven systems.
- Familiarity with cloud native delivery concepts: multi tenant SaaS, security, versioning, observability.
- Familiarity with the P&C insurance domain and/or core systems.
- Ability to collaborate effectively with Inbound Product Managers and cross functional teams.
- Demonstrated ability to embrace AI and data driven insights.
- Comfortable presenting and facilitating discussions with diverse audiences.
- Excellent English speaking and written communication skills.
Preferred Qualifications
- 8+ years of Product Management experience or equivalent in a customer facing, technical role.
- Bachelor’s degree in technology, computer science, engineering, or equivalent experience; Master’s degree is a plus.
- Hands on familiarity with Guidewire PolicyCenter / InsuranceSuite.
- Experience with product modeling, no code/low code configuration platforms, or insurance product authoring.
- Familiarity with ISO / bureau commercial lines content and US Commercial Lines lines of business.
- Conceptual or practical familiarity with Apache Camel and with ESB / iPaaS products.
- Understanding of API lifecycle management.
- Experience defining platform SLAs/SLOs and partnering with engineering/SRE.
Salary Range
- The Canadian CAD base salary range for this full time position is CAD 118,000 CAD 148,000.
What’s in it for you
- Flexible work environment.
- Health and Wellness benefits.
- Paid time off programs including volunteer time off.
- Market competitive pay and incentive programs.
- Continual development and internal career growth opportunities.
- All new hires participate in our in person orientation process to foster connection and collaboration from day one.
Work Arrangement
- Hybrid
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