Outbound Customer Service & Sales Executive
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Key skills for this role
About the Role
Expotrade is seeking a results-driven Outbound Customer Service & Sales Executive to make outbound calls, promote conference tickets, and close sales. The role requires proven experience in outbound calling or telesales, excellent English communication, and a goal-oriented mindset.
Key Skills for This Role
Responsibilities
- Conduct outbound calls to prospective and existing clients
- Promote and sell conference delegate tickets over the phone
- Understand customer needs and tailor recommendations
- Meet or exceed individual daily, weekly, and monthly sales targets
- Accurately log all call and sales activity into the CRM system
- Follow up with leads and maintain customer engagement to drive conversions
- Handle objections and provide solutions to clients
- Collaborate with team members to improve outreach strategies and meet team goals
Requirements
- Proven experience in outbound calling, telemarketing, or inside sales
- Excellent English speaking and business writing skills
- Strong verbal communication and persuasive selling skills
- Goal oriented mindset with drive to exceed performance targets
- Basic proficiency in computers and CRM platforms
- Excellent time management and organizational abilities
- Bachelor's Degree (Preferred)
Full Job Posting
About the Role
- We’re looking for a results driven Outbound Customer Service & Sales Executive to join our sales and support team. In this role, you'll be responsible for making outbound calls to engage potential and existing customers, promote our Australia Conference and close sales. This is a full time position
Key Responsibilities
- Conduct outbound calls to prospective and existing clients.
- Promote and sell conference delegate tickets over the phone
- Understand customer needs and tailor recommendations
- Meet or exceed individual daily, weekly, and monthly sales targets.
- Accurately log all call and sales activity into the CRM system.
- Follow up with leads and maintain customer engagement to drive conversions.
- Handle objections and provide solutions to clients
- Collaborate with team members to improve outreach strategies and meet team goals.
Required Skills & Qualifications
- Proven experience in outbound calling, telemarketing, or inside sales.
- Excellent English speaking and business writing skills
- Strong verbal communication and persuasive selling skills.
- Goal oriented mindset with a drive to exceed performance targets.
- Confident, resilient, and motivated by achieving KPIs and sales targets.
- Basic proficiency in computers and CRM platforms.
- Excellent time management and organizational abilities.
- Bachelor's Degree (Preferred)
What We Offer
- Competitive base salary of AED 3,500 – 4,000 + commission and performance bonuses.
- Gratuity
- Medical Insurance
- Company residence visa
- 4 weeks paid annual leave
- Saturday and Sunday off
- Annual return ticket to home country
- Closed over Christmas & New Year
- Full training and ongoing support.
- Opportunities for career growth and advancement.
- Friendly, fast paced, and supportive team environment.
Pay
- AED3,500.00 AED4,000.00 per month
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