Base Career helps you apply smarter for this job.
Key skills for this role
We are looking for a high-calibre Outbound & Automations Manager (Team Lead) to own and scale our outbound engine across our entire client base. This is a leadership role that sits at the intersection of AI-powered marketing automation, outbound strategy, and team management. You will lead automated email outreach campaigns, LinkedIn growth campaigns, and inbound lead nurture sequences, while training and managing a team of outbound implementors and owning campaign performance and KPI delivery across all our MSP clients.
Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) and B2B tech companies achieve massive growth. With over $1.9 Billion in client revenue generated , we are recognized globally as a top-tier MSP growth agency.
We are looking for a high-calibre Outbound & Automations Manager (Team Lead) to own and scale our outbound engine across our entire client base. This is a leadership role that sits at the intersection of AI-powered marketing automation, outbound strategy, and team management. You will lead automated email outreach campaigns, LinkedIn growth campaigns, and inbound lead nurture sequences, while training and managing a team of outbound implementors and owning campaign performance and KPI delivery across all our MSP clients.
Be STRATEGIC
Be PASSIONATE
Be TENACIOUS
Prioritize LEARNING
Embrace TEAM
Maintain INTEGRITY
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
, CAN
, CAN
, CAN
, CAN
, CAN
, CAN
, CAN
, CAN
Very competitive compensation
Remote work
Constant growth & career advancement opportunities
Performance-based bonuses
Paid training (courses, events, conferences)
Paid social events
Weekly learning programs
State-of-the-art technologies and tools
3+ years managing outbound email and LinkedIn campaigns at scale (agency environment preferred)
Hands-on experience with automation tools: n8n, Make/Integromat, Clay, or similar
Proven track record managing and growing a team of outbound or marketing specialists
Deep knowledge of cold email best practices — deliverability, sequence structure, personalization, inbox management
Proficiency with LinkedIn outreach tools (Expandi, Phantombuster, Dux-Soup, Waalaxy, or equivalent)
Experience using AI (GPT APIs, Clay AI, etc.) to personalize and scale outbound at volume
GoHighLevel ( GHL ) experience is a strong plus
Design and implement AI-enabled, automated email outreach campaigns for all our MSP clients
Build and manage targeted prospect lists using ICP criteria, segmentation, and enrichment
Manage outbound sending infrastructure, including domains, sender reputation, deliverability, and inbox rotation
Build and manage multi-touch LinkedIn connection and engagement campaigns at scale
Develop and optimize inbound lead nurture sequences to maximize meeting bookings
Set up and maintain email sending infrastructure (domain warmup, deliverability, inbox rotation)
Use AI tools (e.g., Clay, GPT-based personalization, n8n automations) to drive personalization and efficiency
Continuously A/B test messaging, sequences, and timing to improve reply rates and conversions
Manage a team of outbound implementors — assign work, review output, and resolve blockers
Train the team on new outbound techniques, AI tools, and automation workflows
Build and maintain SOPs and playbooks for every outbound process
Conduct regular 1:1s, performance reviews, and skill development sessions
Recruit and onboard new implementors as the team scales
Own the outbound KPI dashboard for the team and all client campaigns
Set individual and team performance targets aligned to client outcomes
Report weekly/monthly on campaign performance, team output, and improvement initiatives
Identify and escalate at-risk clients or campaigns proactively
Stay current on AI-enabled outbound tools, techniques, and best practices
Identify opportunities to automate manual processes further using tools like n8n, Clay, Make, and APIs
Collaborate with the Head of Product/Director of Operations on new outbound service offerings and workflow improvements
Interface with Account Managers and POD leads to align outbound efforts with client goals
Full-Time: 40 hours/week, Monday to Friday, 9:00 AM to 5:30 PM EST
Time tracker usage (Hubstaff)
Independent Contractor
100% Remote
Qualified candidates will proceed through the Jumpfactor hiring process, which includes a personality assessment and a technical evaluation.
We look forward to reviewing your application and potentially welcoming you to our team!
Full-time
Mid · 3+ years experience
Remote
Apply faster on company sites with our extension.