Organisational Change Management (OCM) - Sr Analyst OCM

Lead the design and execution of OCM activities aligned to project objectives, business outcomes, and stakeholder needs.

Conduct and interpret change impact, readiness, and risk assessments at individual, team, and organisational levels.

Develop and tailor integrated change strategies, including communications, engagement, training, and resistance management plans.

Proactively identify change risks and adoption barriers; design mitigation strategies to address resistance and capability gaps.

Track, analyse, and report on adoption metrics, behavioural indicators, and change effectiveness to inform decision‑making.

Contribute to sustainment planning to embed change into business‑as‑usual operations.

Translate complex transformation initiatives into clear, actionable messages for diverse audiences.

Lead the development of high‑impact, audience‑specific communications (executive briefings, change narratives, FAQs, campaigns).

Create multimedia and digital collateral (videos, infographics, intranet content) to drive awareness and engagement.

Ensure messaging is consistent, timely, and aligned with overall program governance and brand standards.

Lead training needs analysis and learning strategy development aligned to role‑based capability requirements.

Design and review training materials, learning journeys, and reinforcement mechanisms.

Support and co‑facilitate training sessions for frontline staff, leaders, and executives as required.

Ensure training effectiveness is measured and iterated based on feedback and adoption outcomes.

Work autonomously while aligning closely with OCM Managers, Program Leads, and delivery partners.

Facilitate workshops, feedback sessions, and stakeholder briefings to gather insights and refine approaches.

Contribute to OCM practice development, standards, templates, and continuous improvement initiatives.

Support governance activities including status reporting, risk escalation, and executive updates.

Bachelor’s degree in Communications, Business, Psychology, Organisational Development, Human Resources, or a related field.

4 years of relevant experience in Organisational Change Management, transformation, or related roles.

Prosci or equivalent change management certification (or progress toward certification) preferred.

Equivalent combination of education and experience will be considered.

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