Order Management Specialist
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Key skills for this role
About the Role
Safe Line Electrical & Mechanical L.L.C is looking for an Order Management Specialist to review, validate, and process sales orders in Dubai.
Key Skills for This Role
Responsibilities
- Review, validate, and authorize sales orders received from the Sales team
- Verify pricing, margins, delivery terms, commercial conditions, and profitability before order approval
- Process and maintain sales orders accurately in the ERP system
- Monitor order status from receipt to delivery and ensure timely execution
- Track and verify open sales orders, ensuring corresponding sales activities, deliveries, or customer transactions are progressing as planned
- Investigate and follow up on pending or inactive sales orders and coordinate with the Sales team for timely resolution
- Identify and escalate commercial risks, low margin transactions, duplicate orders, or deviations from approved terms
- Generate and maintain order related reports, including order aging, backlog, and sales analysis
- Ensure compliance with company policies, approval matrices, and documentation requirements
- Support management with operational insights and recommendations to improve order management and profitability
- Ensure regular ERP updates by maintaining accurate and timely updates of sales orders, order status, pricing changes, and transaction progress in the system
Requirements
- Experience in order management or related field
- Proficiency in ERP systems
- Strong analytical and problem solving skills
Full Job Posting
Key Responsibilities
- Review, validate, and authorize sales orders received from the Sales team.
- Verify pricing, margins, delivery terms, commercial conditions, and profitability before order approval.
- Process and maintain sales orders accurately in the ERP system.
- Monitor order status from receipt to delivery and ensure timely execution.
- Track and verify open sales orders, ensuring corresponding sales activities, deliveries, or customer transactions are progressing as planned.
- Investigate and follow up on pending or inactive sales orders and coordinate with the Sales team for timely resolution.
- Identify and escalate commercial risks, low margin transactions, duplicate orders, or deviations from approved terms.
- Generate and maintain order related reports, including order aging, backlog, and sales analysis.
- Ensure compliance with company policies, approval matrices, and documentation requirements.
- Support management with operational insights and recommendations to improve order management and profitability.
- Ensure regular ERP updates by maintaining accurate and timely updates of sales orders, order status, pricing changes, and transaction progress in the system.
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