Order Entry Coordinator
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Key skills for this role
Role Overview
The Order Entry Coordinator will manage customer and intercompany orders and support accurate, compliant order-to-cash operations.
The role involves coordinating across commercial, finance, planning, logistics, warehousing, and other functions to support order fulfillment.
Key Skills for This Role
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Company Overview
EVA Pharma is a pharmaceutical company focused on health and well-being and describes its environment as supportive and innovative.
Job Summary
The Order Entry Coordinator will manage customer and intercompany orders and support accurate, compliant order-to-cash operations.
The role involves coordinating across commercial, finance, planning, logistics, warehousing, and other functions to support order fulfillment.
Order Processing
- Process and manage customer and intercompany orders in Oracle.
- Verify pricing, quantities, customer data, Incoterms, currency, and billing information before order release.
- Coordinate with Finance and Accounting to resolve credit holds, pricing and tax discrepancies, invoice issues, and balance mismatches.
Fulfillment and Data Management
- Monitor and resolve order holds with Sales, Planning, Logistics, Warehousing, and other relevant functions.
- Support timely order fulfillment and adherence to service-level agreements.
- Maintain customer and order master-data integrity and monitor data accuracy.
- Track order-entry KPIs, SLA performance, hold aging, and recurring root causes.
Compliance and Documentation
- Maintain complete transaction trails and documentation for order-to-cash and intercompany processes.
- Support billing, transfer pricing, tax, and month-end closing documentation and audit readiness.
Requirements
- Bachelor’s degree in Business Administration, Supply Chain, Accounting, Finance, or a related field.
- One to four years of experience in order management or order-to-cash operations.
- Hands-on working experience with Oracle ERP Order Management is required.
- Experience in pharmaceutical, FMCG, or manufacturing environments is preferred.
- Prior exposure to Accounting or Finance teams, including credit control, invoicing, or accounts receivable, is strongly preferred.
- Strong Excel skills and comfort working with high transaction volumes and data accuracy checks.
- Working knowledge of English and Arabic is preferred.
- Exposure to intercompany billing, transfer pricing, or multi-entity order processing is advantageous.
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