Order Entry Coordinator

About the Employer

Job Summary

Key Responsibilities

• Process customer and intercompany orders in Oracle and verify pricing, quantities, customer data, Incoterms, currency, and billing information before release.
• Coordinate with Finance and Accounting to resolve credit holds, pricing and tax discrepancies, invoice issues, and outstanding balances.
• Collaborate with Sales, Planning, Logistics, Warehousing, and other functions to resolve order holds and support timely fulfillment.
• Maintain customer and order master data accuracy while tracking order-entry KPIs, SLA performance, hold aging, and recurring root causes.
• Maintain transaction trails and documentation for order-to-cash and intercompany processes, including billing, transfer pricing, tax, and month-end closing.

Requirements

• Bachelor's degree in Business Administration, Supply Chain, Accounting/Finance, or a related field.
• One to four years of experience in order management or order-to-cash operations, ideally in pharma, FMCG, or manufacturing.
• Hands-on experience with Oracle ERP Order Management is required.
• Prior exposure to Accounting or Finance teams is strongly preferred.
• Strong Excel skills and comfort with high transaction volumes and data accuracy checks.
• Working knowledge of English and Arabic is preferred.
• Exposure to intercompany billing, transfer pricing, or multi-entity order processing is an advantage.