Oracle Utilities C2M Architect
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Key skills for this role
About the Role
Seeking a Techno functional consultant with 15-20 years of experience in Utilities, specializing in Oracle CC&B, MDM, and C2M. Role involves leading requirements discussions, reviewing design documents, and providing sustainable solutions for utility billing and meter data management.
Key Skills for This Role
Responsibilities
- Lead Requirements, Issues discussion with clients and provide sustainable solutions
- Review and approve High level Design documents & Low level design documents, Custom programs, configurations, and unit test cases
- Perform critical examination of problems, issues, tickets for root cause identification and work out Corrective Actions and preventative actions
- Work out automation opportunities and system improvement opportunities in existing implementation to reduce L2, L3 tickets and improve system and customer experience
- Manage multiple stakeholders
- Provide support and mentor team members for development, design, testing, debugging issues and provide solutions
Requirements
- 15 to 20 years of experience in the Utilities sector with a focus on Oracle solutions
- Extensive experience with Oracle CC&B, Oracle MDM, and Oracle C2M
- Strong knowledge of utility billing and meter data management processes
- Certification in Oracle Utilities Customer to Meter or in Oracle Utilities CC&B and Oracle Utilities MDM
Full Job Posting
About the Role
- We are seeking a Techno functional consultant with 15 to 20 years of experience in Utilities. The ideal candidate will have extensive experience in multiple implementations and support for Oracle CC&B (Customer care & Billing), Oracle MDM (Meter data Management), and Oracle C2M (Customer to Meter).
Responsibilities
- Must have sound knowledge of CC&B and C2M modules like Rates, Billing, payments, meter read, meter management, Credit & Collections, case management, and new connections.
- Should have sound knowledge in MDM areas of Scalar and Interval data, Events Alarms, commands, Remote Disconnect, Remote Connect, VEE Rules, Device Management, Usage Management, Measuring Components, Device Events, Device Communication, Usage Subscription, TOU, IMD, XML formats.
- Should have sound knowledge of OUAF developments and OUAF deployments.
- Should lead the Requirements, Issues discussion with clients and should provide sustainable solutions.
- Reviewing and approving High level Design documents & Low level design documents, Custom programs, configurations, and unit test cases.
- Should do a critical examination of the problem, issues, tickets for identification of Root cause and work out Corrective Actions and preventative actions.
- Should work out automation opportunities, and system improvement opportunities in existing implementation to reduce L2, and L3 tickets and thus for improvement of the system and for enhancement of Customer experience.
- Should be able to manage multiple stakeholders.
- Should provide support and mentor team members whenever required for development, design, testing, debugging issues and provide solutions.
Qualifications
- 15 to 20 years of experience in the Utilities sector with a focus on Oracle solutions.
Required Skills
- Extensive experience with Oracle CC&B, Oracle MDM, and Oracle C2M.
- Strong knowledge of utility billing and meter data management processes.
- Ability to lead discussions and provide solutions to clients.
Preferred Skills
- Experience with OUAF developments and deployments.
- Certification in Oracle Utilities Customer to Meter or Oracle Utilities CC&B and MDM.
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