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Key skills for this role
The candidate will execute a wide range of Enterprise Application enhancements / Implementations / upgrade and support activities within Technology Organization / Supply Chain functions, both quantitative and qualitative in nature to support program management.
Primarily support the tracking of the portfolio of development initiatives, programs, risks, and issues within the milestone process which is reported to the Technology Business Heads, and has high visibility across senior technology managers.
Knowledge on AI tools, application of AI enablement for P2P processes
Understand and execute on Enterprise Supply Chain systems vision and processes.
Maintain positive and trusted working relationships with all business and internal stakeholders. Partners with business clients to understand their requirement needs.
Support the Program Managers, Business Analysts and Development Teams by answering questions and resolving/escalating issues related to the project technological process.
Work with Project Managers, Regional stakeholders and cross functional team for enhancements and change request to address Legal/Regulatory, Safety & Soundness and Correction Action plan related efforts
Assist in tracking and executing outstanding support tickets.
Participate in User Acceptance testing (UAT) as needed.
Work on complex production support queries and provide timely resolution for tickets, both Incidents and Requests
Should be able to provide guidance for vendor support team
Should have good understanding of ITIL Support process, Oracle financial applications
Work on enhancements/change requests as part of legal & regulatory requirements
Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support
Ensure seamless production cutovers, successful hypercare coverages and handover to BAU team after completion of post go-live support efforts.
Schedule meetings as required, including preparation of meeting agendas and meeting minutes.
Assist in training recruiting contract resources.
This position provides a platform for continued development and visibility across a global organization as well as exposure to senior management and other functions. Additionally, the candidate will have the opportunity to work on various management activities as required.
Provide analytical support (if appropriate) by writing queries. Assist in recruiting contract resources.
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The candidate will execute a wide range of Enterprise Application enhancements / Implementations / upgrade and support activities within Technology Organization / Supply Chain functions, both quantitative and qualitative in nature to support program management.
Primarily support the tracking of the portfolio of development initiatives, programs, risks, and issues within the milestone process which is reported to the Technology Business Heads, and has high visibility across senior technology managers.
Knowledge on AI tools, application of AI enablement for P2P processes
Understand and execute on Enterprise Supply Chain systems vision and processes.
Maintain positive and trusted working relationships with all business and internal stakeholders. Partners with business clients to understand their requirement needs.
Support the Program Managers, Business Analysts and Development Teams by answering questions and resolving/escalating issues related to the project technological process.
Work with Project Managers, Regional stakeholders and cross functional team for enhancements and change request to address Legal/Regulatory, Safety & Soundness and Correction Action plan related efforts
Assist in tracking and executing outstanding support tickets.
Participate in User Acceptance testing (UAT) as needed.
Work on complex production support queries and provide timely resolution for tickets, both Incidents and Requests
Should be able to provide guidance for vendor support team
Should have good understanding of ITIL Support process, Oracle financial applications
Work on enhancements/change requests as part of legal & regulatory requirements
Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support
Ensure seamless production cutovers, successful hypercare coverages and handover to BAU team after completion of post go-live support efforts.
Schedule meetings as required, including preparation of meeting agendas and meeting minutes.
Assist in training recruiting contract resources.
This position provides a platform for continued development and visibility across a global organization as well as exposure to senior management and other functions. Additionally, the candidate will have the opportunity to work on various management activities as required.
Provide analytical support (if appropriate) by writing queries. Assist in recruiting contract resources.
• Job Families for Job Profiles:
• Worker Sub-Type: Regular / Direct Staff
• Time Type: Full time
• Primary Location: Chennai Citi Solutions Center / Chennai
• Scheduled Weekly Hours : 40
• Work Shift: 2 PM – 10 PM IST / EST AM hours
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Global financial services organization enabling growth and economic progress.
Visit company websiteJobs and hiring trendsFull-time
Senior · 12+ years experience
Hybrid
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