Optometry Manager

Oversees the management of Optometry sites to include clinical and non-clinical operations.

Management responsibilities include but are not limited to:

• Provides supervision, training, and evaluation of all staff at the Optometry sites in collaboration with the Regional Director.
• Manages all the responsibilities of the Optometric Technicians.
• Oversees the orientation and training of new staff.
• Ensures all equipment is in proper working order to include required maintenance. Monitors and schedules contracted maintenance as needed.
• Provides coverage as needed for the Optometric Technicians.
• Placing all frame orders for inventory/display in centers.
• Monitors and ensures compliance with the following requirements: employee performance management, coaching session, timely and accurate notes.
• Hires, promotes, disciplines, and terminates staff in partnership with Human Resources and in accordance with legal requirements and corporate policies and procedures.
• Facilitates the professional development of staff.
• Ensures compliance with CHC policies and procedures, including but not limited to: Progressive, Discipline/Termination; Time, Attendance & Punctuality; HIPAA Medical Records, Incident Reporting, Infection Control, Safety, Workplace Violence, etc.
• Maintains knowledge of and adheres to corporate policies related to Safety, Risk Management, AAAHC, HRSA, OSHA and VFC requirements.
• Responsible for maintaining and updating knowledge of all new and existing policies and procedures and participates in education of staff.
• Meets regularly with center leaders and employees to communicate corporate direction and performance feedback.
• Facilitates regular team meetings (Huddles/staff meetings).
• Develops staff schedules to ensure proper coverage at sites and monitors overtime.
• Ensures compliance with work-flow processes.
• Initial recipient of callouts for direct reports and responsible for coordinating staff and provider coverage.
• Collaborates with leaders across the organization to identify objectives and strategies, in such areas such as, performance improvement in care coordination, communications and management of patient care
• Receives and resolves patient and staff concerns and applies problem solving strategies and techniques. Informs Regional Director of any patient and staff concerns.
• Organizes, communicates, and implements project management initiatives, and organizational and optometry related goals and objectives.
• Monitors and manages daily provider productivity to ensure a positive financial status. Modify templates as needed to support productivity.
• Monitors and approves purchasing processes for Optometry sites.
• Provides oversight for new Optometry Centers.
• Participates in patient centered marketing activities in accordance with approved marketing plans and community events.
• Participates in center QI/QA activities in accordance with the corporate QI/QA plans.
• Monitors and provides periodic written and verbal reports on the status of the center's performance and key opportunities.
• In partnership with Regional Directors, monitors reports/dashboards to identify variances in center performance and coordinates with other leaders to address successes and deficiencies.
• Ensures center compliance with regulatory and grant requirements
• Maintains all center information brochures, accreditation documents, and other information.
• Performs other duties as assigned

• Bachelor's Degree in Business, Healthcare Administration, or related field. Four (4) years of related work experience may be considered in lieu of a specialized Bachelor's Degree

• A minimum of 3 years supervisory experience in Optometry practice required.

• Current/valid BLS certification, or must be obtained within the first 30 days of employment

Other requirements:

• Must work flexible hours as required
• Travel to multiple locations required
• Required to maintain a valid Florida Driver's License
• Required to respond to after hour alarm calls