Optometric Assistant

Welcoming patients into the clinic, providing excellent customer service and fostering a positive patient experience

Checking patients in and out of the office

Communicating with patients in person, by phone, and by email

Managing appointment bookings, prescription printouts and billing and payments

Administering pre-testing services

Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality

Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit their aesthetic and performance needs

Interpreting optical prescriptions as written by an optometrist

Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients'

Placing Contact Lens orders and assisting with fittings

Upholding excellent customer service standards

Previous optical experience is required

Previous experience in a customer-facing, preferably retail environment preferred

Passion for delivering exceptional customer service

A high level of comfort using technology and computers

Great communication skills

Ability to multi-task in a fast-paced environment

How You'll Benefit:

Competitive wages including quarterly bonuses (for qualifying clinics)

A comprehensive benefits package that includes outstanding optical coverage

Rapid and continued growth, ensuring a constantly challenging and rewarding environment