Optometric Assistant

One (1) year of related experience

Optical or Healthcare background preferred

Medical office/business professionalism required

HS diploma, GED or equivalent related job experience

Training provided

Patient advocate

Excellent customer service skills

Ability to initiate immediate interaction, coordination, and collaboration with patients and team members

Very detail orientated and well organized

Ability to communicate clearly and effectively with other associates and patients

Work under stress with interruptions and deadlines

Energetic and self-motivated

Team player

Excelling problem solving ability

Ability to multi-task

Exhibit empathy in all interactions

Ability to read, analyze and interpret insurance forms

Follow procedures and instructions

Read English

Operate and enter data into electronic software platforms efficiently and accurately

Stand

x

Walk

Sit

Use hands to finger, handle, or feel

Reach with Hands and Arms

Climb or balance

Stoop, kneel, crouch, or crawl

Talk or hear

Close Vision (clear vision at 20” or less)

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

VSP is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law .

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned.

Union Position Compensation: Position provides competitive pay and benefits. Specific terms are set forth in the Company’s collective bargaining agreement with a minimum pay rate of $17.75 per hour plus incentive. Starting pay may vary based on experience to a maximum of $ 26.63 per hour. Incentive pay, wage upgrades, and overtime opportunities also available.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.