Optimisation Executive

At Experian Consumer Services, Identity Plus is central to helping customers protect their identity while unlocking financial opportunities. This role is important in driving continuous improvement across our digital journeys—using data, experimentation and personalisation to enhance customer experience and deliver measurable commercial growth.

This is a hybrid role based in our London office.

Deliver the optimisation and experimentation roadmap for Identity Plus, driving improvements in conversion, engagement and retention

Design, implement and analyse A/B tests end-to-end, turning insights into relevant outcomes

Identify and deliver opportunities for upsell, cross-sell and churn reduction

Manage and prioritise the eCommerce testing backlog following organisational goals

Collaborate with Product, Analytics, UX and Engineering to deliver impactful experiments

Experience in CRO, optimisation or eCommerce roles

Experience running A/B testing and experimentation programmes

Experience using tools such as GA, Adobe or Mixpanel

Experience working in agile environments and managing backlogs or delivery cycles

Can translate data into clear, commercially focused insights and recommendations