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Ops Tech SME, Quick Commerce
Amazon
Riyadh, KSA
Full-time
Entry
Onsite
Discovered Today
Operational readinessSystem troubleshootingWorkflow testingUser acceptance testingData validationData analysis
Free
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Operational readinessSystem troubleshootingWorkflow testing
Role Overview
Support high-growth, technology-enabled operations as a bridge between Operations, Product, and Tech teams.
Ensure smooth launches, stable system workflows, operational accuracy, and strong customer experience.
Support process readiness and successful day-one performance for new sites or products.
Key Skills for This Role
Operational readinessSystem troubleshootingWorkflow testingUser acceptance testingData validationData analysis
Full Job Posting
Role Overview
Support high-growth, technology-enabled operations as a bridge between Operations, Product, and Tech teams.
Ensure smooth launches, stable system workflows, operational accuracy, and strong customer experience.
Support process readiness and successful day-one performance for new sites or products.
Key Job Responsibilities
- Lead operational readiness and support launch activities.
- Diagnose and troubleshoot system issues with Tech, Product, and Operations teams.
- Conduct structured testing, validate process accuracy, and identify pre-launch gaps.
- Support data validation for operational workflows and customer-facing promises.
- Coordinate defect resolution and go-live readiness across teams.
- Monitor post-launch performance, escalate issues, and drive root-cause resolution.
- Identify recurring patterns and contribute to continuous improvement.
- Provide stakeholders with updates, documentation, and status reports.
Basic Qualifications
- Bachelor's degree or above in computer science, engineering, mathematics, operations, supply chain, business administration, or an equivalent field.
- At least one year of technical support, engineering, or operations-environment experience.
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