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Operator Key Account Manager - Visual Display
Samsung Gulf
Dubai, UAE
Full Time
Senior
2 days ago
Key Account ManagementNegotiationGo to Market StrategySalesPartnership DevelopmentMarket Analysis
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Key Account ManagementNegotiationGo to Market Strategy
About the Role
Samsung Gulf is seeking an Operator Key Account Manager for Visual Display to develop and scale the Samsung TV business through operator channels across UAE and GCC. The role involves partnership development, go-to-market strategy, negotiation, and performance tracking.
Key Skills for This Role
Key Account ManagementNegotiationGo to Market StrategySalesPartnership DevelopmentMarket Analysis
Responsibilities
- Develop partnerships and strengthen operator relationships across GCC at commercial, marketing, and senior leadership levels
- Own listing of all Samsung Visual Display product portfolio within each operator's hardware and bundle roadmap
- Develop Go to Market jointly with operators on new TV launches ensuring hero positioning
- Design and negotiate bundle propositions pairing Samsung TV with operator broadband, TV content packages, and installment plans
- Drive platform integration and Samsung TV Plus content partnerships with operators
- Oversee all ATL, Online, BTL and retail executions based on agreed Go to Market plans
- Manage operator PSI and SCM coordination to ensure healthy stock levels
- Monitor and analyze GCC TV market dynamics, operator industry shifts, and competitor trends
- Negotiate quarterly and annual joint business plans with each operator
- Internal reporting to promote visibility on operator channel TV business to leadership
- Ensure compliance with local regulatory requirements across each GCC market
Requirements
- 8–10 years of experience in Consumer Electronics, Telecom, or IPTV/content distribution with direct exposure to GCC operators
- Post Graduate degree in Business Management, Marketing, Engineering or related field is an advantage
- Proven track record of building or scaling an operator/telco channel for a hardware or content brand
- Existing senior relationships with at least 2–3 GCC operators at commercial/marketing/VAS/device procurement level is a strong plus
- Strong understanding of FTTH/IPTV/5G FWA bundling economics, set top box business models, content licensing, and Smart TV platforms
- Strong understanding of GCC telecom dynamics
- Ability to manage multiple projects across several operator accounts and countries simultaneously
- Proficiency in Microsoft Excel, PowerPoint and Word
- Fluency in Arabic is a plus
- Willingness to travel extensively across GCC markets
Full Job Posting
Snapshot of Your Day
- Responsible for developing and scaling the Samsung TV business through the Operator channel across the UAE and GCC.
How You Will Make An Impact
- Develop partnerships and strengthen operator relationships across GCC at commercial, marketing, and senior leadership levels.
- Ownership of listing all Samsung Visual Display product portfolio within each operator's hardware and bundle roadmap.
- Develop Go to Market jointly with operators on new TV launches ensuring Samsung TV secures hero positioning at launch.
- Design and negotiate bundle propositions where Samsung TV is paired with operator broadband, TV content packages, and installment / Device as a Service plans.
- Drive platform integration and Samsung TV Plus content partnerships with operators, including app pre loading, content carriage, and joint subscriber acquisition initiatives.
- Oversee all ATL, Online, BTL and retail executions based on agreed Go to Market plans across operator owned retail stores, websites, and door to door installation channels.
- Manage operator PSI and SCM coordination to ensure healthy stock levels and minimize aging across multi country operator warehouses.
- Monitor and analyze GCC TV market dynamics, operator industry shifts, and competitor trends within the operator channel.
- Negotiate quarterly and annual joint business plans (JBPs) with each operator, including volume commitments, marketing investment, exclusivity windows, and bundle economics.
- Internal reporting on regular intervals to promote visibility on operator channel TV business to SGE leadership, RHQ, and HQ stakeholders.
- Ensure compliance with local regulatory requirements across each GCC market in all operator activities.
What You’ll Need
- 8–10 years of extensive experience in Consumer Electronics, Telecom, or IPTV / content distribution business, with direct exposure to GCC operators.
- Post Graduate degree in Business Management, Marketing, Engineering or related field is an advantage.
- Proven track record of building or scaling an operator / telco channel for a hardware or content brand — ideally with measurable revenue and market share contribution.
- Existing senior relationships with at least 2–3 GCC operators at commercial / marketing / VAS / device procurement level is a strong plus.
- Strong understanding of FTTH / IPTV / 5G FWA bundling economics, set top box business models, content licensing, and Smart TV platforms.
- Strong understanding of GCC telecom dynamics and derive quick solutions.
- Ability to perform and work under different conditions across multiple countries and a team player.
- Extensive sales thinking and pro active mindset, with the entrepreneurial appetite to build a channel from a low base.
- Demonstrated ability to manage multiple projects across several operator accounts and countries simultaneously.
- Self starter being able to work under minimum supervision.
- Proficiency in Microsoft Excel, PowerPoint and Word is a must.
- Fluency in Arabic is a plus.
Why You’ll Love Working with Us
- Competitive salary and performance based incentive plan for all levels.
- Flexible working hours schedule.
- Visa, a Top Tier medical insurance plan, and life insurance.
- 22 days of paid annual leave plus public holidays.
- An additional day off for your birthday!
- Yearly air ticket allowance & monthly parking allowance (if applicable).
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