Operations Trainer

Reporting to the Field Learning Associate Manager, the Trainer will be responsible for overseeing daily training operational activities within the DC which includes the following: assist in managing training requests received from the business, facilitate classroom and on-the-job training, and conduct one-on-one coaching sessions with DC associates to support their development. This role will work side by side with cross-functional teams within the DC to help implement training products and support in process improvements. A successful candidate in this role will thrive in an ambiguous, fast-paced, high-growth environment, enjoys problem solving, and will have a passion around training and developing others.

Shift: Wednesday to Saturday - 7:00am to 5:30pm

You will:

• Promote food safety, quality, and a safety-first culture through training and development activities within the DC

• Train, Cross-Train or Re-Train Training Ambassadors, Associates, and Frontline Leaders using network standard training methods such as classroom, On-the-Job (OJT), and Powered Industrial Equipment (PIT) practical training

• Assist the Training Specialist in monitoring the training request intake system to help schedule training within the DC to accommodate incoming training requests

• Help support internal change management processes for new training products or process improvement initiatives

• Continuously observe and provide feedback to Training Ambassadors and new associates to support their growth and development within the organization

• Support training coordination efforts which include scheduling training and recording training completion

• Share and exchange best practices with other Trainers and Training Ambassadors within the DC

• Work with multiple leaders to calmly and effectively communicate or escalate issues through the proper channels for resolution

• Conduct Tours of the DC for new associates and frontline leaders

• Create a positive team dynamic that encourages frontline leaders and associates to ask questions, provide feedback, adapt to the ever-changing business, and stay focused on the customer experience

You have:

• Scheduling Flexibility (days, nights, weekends, holidays) to support business need

• Ability to read, write, and speak English