Operations Support Manager

Finance

Continuous Improvement

Building Healthy Relationships

Health and Safety Duties

• Ensure that all OCS and Client Health and Safety Policies and Procedures are adhered to, referring conflicts to the Soft Services Contract Director where necessary
• Ensure that risk assessments, COSHH records and safe methods of work records are held centrally on the contract for all working practices
• Ensure that all OCS, Client, and ad hoc Contractors are aware of, and comply with their H&S responsibilities, including the provision of risk assessments and safe working method statements and obtaining permit to work from IWM when required before work commences
• Monitor and evaluate service partners for compliance with Health and Safety legislation on site following OCS QHSE Management System
• Undertake regular audits of all service areas and present written reports with recommendations to management. One Safety Tour per month
• Manage the delivery of all agreed remedial /emergency and planned cleaning works to ensure that all IWM locations offer a safe environment for all users
• Set a good example for others
• Manage the safety performance of subordinates and take appropriate disciplinary action for any breaches in accordance with Company Procedure
• Participate in any communication activities through formal and informal channels on safety matters to ensure that there is a free flow of ideas
• QHSE Soft Services: You will be required to work closely with OCS QHSE Soft Services Management team who are available to provide safety advice and support. Furthermore, you will be required to ensure that safety initiatives are implemented within your areas of control.

Qualifications, Skills and Experience

• A good general level of education. Ideally GCSE Maths & English
• IOSH Managing Safely Qualification (Essential)
• BICS License to Practice
• IWFM Qualification (Desirable)
• Knowledge of PC based rostering/ Time and Attendance systems (Timegate).
• Knowledge of creating rosters to suit levels of contractual requirement.
• Understanding of cleaning schedules, duties for events
• Experience within the public or corporate sectors in a large organization or venue where events and quick turnarounds and projects take place regularly
• Outstanding knowledge and a demonstrable track record of expertise in the successful management of teams at a multi-sites level
• A proven track record in Management, specifically cleaning contract in the corporate, public or education sector in a large building or multi-sites contract
• About You
• Ability to follow policies and procedures
• Willingness to bring concerns to corporate attention via prescribed channels
• Excellent team player
• Positive and proactive attitude with ability to work on own initiative and to work with others
• Excellent attention to detail
• Outgoing and pleasant characteristics
• Excellent communication skills both written & verbal
• An ability to demonstrate sound judgement and integrity
• Ability to resolve conflicting issues and priorities
• Operationally focused and flexible approach to work needs and flexible working attitude to accommodate the contract requirements and changing business needs such as working weekends and unsociable hours where he/she MUST be present on site for air shows and flying days, big openings, projects, or important events (when needed)
• IT Literate, MS Office/competent in the use of Microsoft Excel, Power Point, Word, Outlook and other CAFM system/applications

About The Company:

Why Work for OCS?

How to Apply:

• We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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