Operations Support Administrator

Pay Rate: £27, 167.85 Grade: RCS O Contract Type: Permanent (Full-Time) Shift patterns: 37.5 hours per week, Monday - Friday 7am - 3pm Location: Burton-on-Trent - DE13 0BB

• Take ownership of all duty-related movements into and out of the bonded site, ensuring accurate processing of customs documentation, duty payments and HMRC reporting requirements
• Ensure full compliance with HMRC regulations, customs procedures and bonded warehouse requirements, protecting the site's bond licence through robust controls and governance
• Maintain high standards of document control and data reporting, supporting operational compliance with statutory obligations, company policies and audit requirements
• Support the Stock Admin Manager with cost tracking, budget monitoring and financial reporting, including updating weekly site outturn files with actual costs and latest forecasts
• Provide administrative and compliance support to the Site Management Team, delivering excellent service to internal and external customers and undertaking any other reasonable duties as required.

• Previous experience in a Bond Administrator, Customs Administrator or similar bonded warehouse environment, with a strong understanding of duty movements, bonded stock controls and HMRC compliance requirements.
• Experience using HMRC/GOV.UK systems and customs-related documentation, with the ability to process duty orders and maintain accurate records
• Proficient in Microsoft Office, particularly Excel, with experience using Warehouse Management Systems
• Excellent administrative and organisational skills, with exceptional attention to detail and accuracy when handling duty-related transactions and compliance documentation
• Sound understanding of warehouse operational processes, particularly Goods In activities, with the ability to work effectively with operational teams and internal stakeholders