Operations Supervisor, Fulfilment Center Operations
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Key skills for this role
About the Role
Amazon is seeking an Operations Supervisor to oversee shift management in fulfillment centers, sortation centers, or delivery stations. You will drive operational excellence, manage and train associates, ensure customer orders are fulfilled safely and on time, and use data analysis to optimize processes.
Key Skills for This Role
Responsibilities
- Create and cultivate a safe working environment by identifying safety opportunities across your work area
- Manage and train Associates to help deliver the best service for customers
- Ensure that customer orders are fulfilled in line with quality and safety guidelines
- Continuously provide critical shift related information to frontline management and operators
- Adjust labor allocation throughout shifts to meet and exceed plans and forecasts
- Engage with support functions and/or other departments to address common issues or needs in key areas of performance
- Help solve logistics and supply chain challenges through data analysis, innovation and process optimization
Requirements
- Experience managing medium to large teams
- Experience working with data analysis and/or making decisions based on analysis
- Strong communication skills
- Demonstrates a great sense of ownership
- Ability to develop subject matter expertise in all operations processes
Full Job Posting
Overview
- We’re expanding our team within Amazon Logistics! You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations.
Key job responsibilities
- Create and cultivate a safe working environment by identifying safety opportunities across your work area
- Manage and train our Associates to help deliver the best service for our customers
- Ensure that customer orders are fulfilled in line with quality and safety guidelines
- Continuously provide critical shift related information to frontline management and operators
- Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
- Engage with support functions and/or other departments to address common issues or needs in key areas of performance
- Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
Basic Qualifications
- Experience managing medium to large teams.
- Experience working with data analysis and/or making decisions based on analysis.
Preferred Qualifications
- Has strong communication skills, demonstrates a great sense of ownership, leads by example in all areas of performance and has the ability to develop subject matter expertise in all operations processes.
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