Operations Supervisor
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Key skills for this role
About the Role
Multiplex seeks an Operations Supervisor for jewelry retail. The role involves loss prevention, inventory management, sales analysis, visual merchandising, staff scheduling, and training.
Key Skills for This Role
Responsibilities
- Implement and enforce loss prevention measures, with a focus on safeguarding small, high value, and high theft items
- Monitor product movement and sales velocity to coordinate timely replenishment from the warehouse or suppliers
- Review daily, weekly and monthly sales reports to identify best selling jewellery trends and slow moving merchandise, and recommend appropriate actions
- Coordinate with brand principle to place purchase orders, follow up on deliveries, and resolve product quality issues
- Maintain clean, organized, and visually appealing displays in line with current fashion trends, seasonal collections, and brand merchandising guidelines
- Prepare monthly staff rosters, ensuring adequate manpower coverage during peak trading hours, weekends, and public holidays
- Train new sales associates on product knowledge, jewellery care, customer service standards, and effective upselling techniques
- Monitor individual sales performance, attendance, productivity, and compliance with company policies and operational procedures
- Conduct weekly cycle counts and support seasonal stock audits to ensure inventory accuracy across a large range of fast fashion jewellery SKUs
Requirements
- 3 4 years of experience in jewelry/in a similar role
- Driving License is a must
Full Job Posting
Requirements
- 3 4 years of experience in jewelry/in a similar role.
- Driving License is a must.
Responsibilities
- Implement and enforce loss prevention measures, with a focus on safeguarding small, high value, and high theft items such as earrings, rings, and hair accessories.
- Monitor product movement and sales velocity to coordinate timely replenishment from the warehouse or suppliers, ensuring display fixtures remain fully stocked.
- Review daily, weekly and monthly sales reports to identify best selling jewellery trends and slow moving merchandise, and recommend appropriate actions.
- Coordinate with brand principle to place purchase orders, follow up on deliveries, and resolve product quality issues.
- Maintain clean, organized, and visually appealing displays in line with current fashion trends, seasonal collections, and brand merchandising guidelines.
- Prepare monthly staff rosters, ensuring adequate manpower coverage during peak trading hours, weekends, and public holidays.
- Train new sales associates on product knowledge, jewellery care, customer service standards, and effective upselling techniques.
- Monitor individual sales performance, attendance, productivity, and compliance with company policies and operational procedures.
- Conduct weekly cycle counts and support seasonal stock audits to ensure inventory accuracy across a large range of fast fashion jewellery SKUs.
Work Location
- In person
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About Multiplex International L.L.C.: Multiplex International LLC is a leading distributor of Fast Moving Consumer Goods (FMCG) and color cosmetics in the UAE, Oman, Qatar, Bahrain, and Saudi Arabia. Over the years, we h