Operations Supervisor

As an operations leader, the Operations Supervisor is responsible for developing employee work schedules and provides guidance and support to front line employees by fostering an efficient and psychologically safe working environment.

The Operations Supervisor ensures that all safety and operations related information is communicated to operations employees.

Reporting to the Superintendent, Operations, the Operations Supervisor assists in maintaining regulatory compliance for all required regulatory agencies such as Transport Canada, Technical Safety BC and WorkSafe BC.

The Operations Supervisor is responsible for ensuring that all regulatory requirements such as Hours of Rest rules and the Company’s Safety Management System are properly adhered to and utilized.

This position may be assigned additional duties as needed or required.

• Responsible for the efficient performance of all front-line operations employees;
• Coordinate train arrival and any required switching with Class 1 and terminal partners;
• Develop working schedules with frontline employees that adheres to Hours of Rest requirements;
• Foster a psychologically safe working environment;
• Ensure accountability from operations employees and resolve conflict when required;
• Assist the Superintendent in compiling all required information to conduct train incident and employee investigations;
• Work with the Superintendent to properly document and track health and safety hazards through the Safety Management System and ensure its effectiveness;
• Manage the development and implementation of site-specific goals, objectives, policies, and priorities;
• Establish and maintain the Company’s credibility with its customers;
• Perform audits and analyze daily/monthly performance of the railroad to determine changes required in operations to meet service demands;
• Review tasks and requirements from the Joint Health & Safety Committee and ensure tasks and objectives are implemented and consistently monitored;
• Assist the Superintendent in forecasting funds needed for equipment, materials, and supplies and approve expenditures;
• Manage inventory of equipment, parts, and supplies to maintain appropriate inventory levels and prepare purchase requisitions as needed;