Operations Supervisor

Team Global Express is seeking a Supervisor to join our team at our Brisbane Airport Depot. This is a hands-on leadership role responsible for overseeing the performance, safety, and coordination of our drivers across the depot. This is a FT Permanent role, Monday to Friday - 6.00am starts.

This role requires a hands-on leader who thrives in a fast-paced transport environment, can make real-time decisions, and is confident managing people, performance, and operational outcomes simultaneously. With a strong focus on safety, service delivery, and team leadership, the successful applicant will play a key role in driving depot performance while fostering a positive and disciplined workplace culture.

Key Responsibilities include:

Lead and supervise a team of drivers ensuring clear direction, accountability, and performance alignment

Manage the day-to-day execution of PUD operations, including dispatch, route allocation, load planning, and delivery performance

Oversee inbound and outbound freight handling, ensuring accuracy, efficiency, and compliance with operational procedures

Actively monitor driver and handler productivity, addressing performance gaps through coaching, support, and corrective action where required

Champion a strong safety culture by enforcing Chain of Responsibility (CoR), WHS policies, and safe work practices across all activities

Conduct pre-starts, toolbox talks, and ongoing communication to keep teams informed, engaged, and aligned

Coordinate fleet utilisation and ensure vehicles and equipment are used effectively and reported for maintenance when required

Respond to and resolve operational issues in real time, including delays, service disruptions, and resourcing challenges

Collaborate with internal staff and management to ensure seamless end-to-end operations

Ensure compliance with scanning, freight tracking, and system processes to maintain data integrity and visibility

Support workforce planning, including rostering, leave management, and labour allocation to meet operational demands

Proven leadership experience managing frontline operational staff in a similar environment

Ability to lead from the front—confident working on the floor, engaging directly with drivers and setting the standard for performance

Communication and interpersonal skills, with the ability to influence, coach, and manage a diverse workforce

Solid problem-solving capability, with the ability to make sound decisions under pressure in a time-critical environment

Experience with transport management systems, scanning processes, and operational reporting

Organisational and planning skills, with a focus on meeting deadlines and service KPIs

A genuine focus on safety, team culture, and operational excellence

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/ .

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

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TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.