Operations Supervisor, AMZL Logistics - DS Variable
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Key skills for this role
About the Role
Amazon is seeking an Operations Supervisor to oversee shift management in fulfillment centers, sortation centers, or delivery stations. The role involves creating a safe working environment, managing and training associates, ensuring customer orders are fulfilled, and optimizing processes.
Key Skills for This Role
Responsibilities
- Create and cultivate a safe working environment by identifying safety opportunities across your work area
- Manage and train Associates to help deliver the best service for customers
- Ensure that customer orders are fulfilled in line with quality and safety guidelines
- Continuously provide critical shift related information to frontline management and operators
- Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
- Engage with support functions and/or other departments to address common issues or needs in key areas of performance
- Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
Requirements
- 1+ years of Microsoft Office products and applications experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- 1+ years of Amazon Amnesty Floor Monitoring experience (preferred)
- Bachelor's degree or equivalent qualification in supply chain management, engineering, business management or other relevant field (preferred)
Full Job Posting
Description
- We’re expanding our team within Amazon Operations!
- As an Operations Supervisor you will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations.
- Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.
Key job responsibilities
- Create and cultivate a safe working environment by identifying safety opportunities across your work area
- Manage and train our Associates to help deliver the best service for our customers
- Ensure that customer orders are fulfilled in line with quality and safety guidelines
- Continuously provide critical shift related information to frontline management and operators
- Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
- Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
- Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
The Ideal Candidate
- Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example.
- Capable of developing expertise in all operational processes.
- Have experience using Excel and WMS.
- Able to analyze data, motivate team members to excel, and consistently place the customer at the center of all decision making.
- Flexible with scheduling, including night shifts, variable work hours and work overtime as needed.
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Preferred Qualifications
- 1+ years of Amazon Amnesty Floor Monitoring experience
- Bachelor's degree or equivalent qualification in supply chain management, engineering, business management or other relevant field
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