Operations

Design and implement scalable processes across GTM, product, and deployment teams

Own our finance operations including accounts payable/receivable, expense management, and billing procedures

Build and optimize our internal tools and systems stack

Manage vendor relationships and contract negotiations

Drive efficiency in our recruitment process from sourcing to onboarding

Oversee office operations, including facilities, IT infrastructure, and team events

Support HR operations including payroll, benefits administration, and employee experience

Identify and execute on opportunities to improve cross-functional collaboration

Create documentation and playbooks for key operational processes

Systems thinkers who can identify inefficiencies and implement scalable solutions

Self-starters who thrive on bringing order to chaos

Strong project management skills with ability to drive multiple initiatives simultaneously

Data-driven approach to measuring operational effectiveness

Excellence in cross-functional communication and stakeholder management

Proactive problem-solvers who anticipate needs before they arise

2+ years of operations experience, preferably in a high-growth startup

Track record of building and implementing operational systems from scratch

Experience with operational tools and systems (HRIS, expense management, project management software)

Strong analytical skills and comfort working with data

Excellence in process documentation and knowledge management

Proven ability to manage multiple stakeholders and competing priorities

Bachelor's degree or equivalent experience