Operations Project Manager
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Key skills for this role
About the Role
Payabli seeks an Operations Project Manager to lead partner and merchant onboarding, implementation, and revenue activation. This high-impact role involves developing deep relationships with enterprise partners, deploying AI agents and automations, and collaborating across teams.
Key Skills for This Role
Responsibilities
- Develop deep relationships with a portfolio of large and enterprise level integration partners
- Lead onboarding and configuration of sub merchants and strategic merchant partners
- Work with the Integrations team to coordinate and develop unique processes for large scale partnerships
- Support the Underwriting team with collection of merchant applications and documentation
- Deploy AI agents and automations to scale and improve precision of work
- Develop and manage onboarding templates and execute bulk onboarding strategies
- Collaborate with Operations team and Partner Success Managers to orchestrate daily, weekly, monthly tasks
- Report weekly on key performance indicators related to tasks and assigned accounts
- Partner with Product team to develop further automations and product enhancements
- Roll up sleeves to get things done in a fast moving startup environment
Requirements
- 3–5 years of prior experience in implementation, customer onboarding or project management at high growth startups
- Payments and Fintech experience is a big plus
- Strong bias for action
- Intellectually curious and constantly self learning
- Strong technical aptitude and working knowledge of software and APIs
- Very detail oriented and structured, with strong project management skills
- Proficiency in Claude, Zapier, n8n, Postman and other AI tools
- Resourceful self starter who can self manage time and priorities
- Strong work ethic and willingness to put in extra effort
- Strong communication and interpersonal skills
Full Job Posting
About Payabli
- Payabli is a next generation Payments Infrastructure and Monetization Platform purpose built for vertical software companies.
- Backed by leading fintech investors including QED Investors, Fika Ventures, TTV Capital, and Bling Capital.
The Role
- The Operations Project Manager at Payabli is a high impact operations role where you will directly influence business performance and strategic accounts.
- You'll lead and support processes and projects surrounding partner and merchant onboarding, implementation and revenue activation.
In this Operations Project Manager role, you will
- Develop deep relationships with a portfolio of large and enterprise level integration partners.
- Regularly attend, and when applicable lead, meetings with partners, merchants and internal stakeholders.
- Lead onboarding and configuration of sub merchants and strategic merchant partners.
- Work with the Integrations team to coordinate and develop unique processes for large scale partnerships.
- Support the Underwriting team with collection of merchant applications and documentation.
- Deploy AI agents and automations to scale and improve the precision of your work.
- Work with integration partners to develop and manage onboarding templates.
- Closely collaborate with the Operations team and Partner Success Managers.
- Supplement the daily tasks of others on the Operations and Client Success teams where necessary.
- Report weekly on key performance indicators.
- Partner with the Product team to develop further automations.
- Roll up your sleeves to get things done in a fast moving startup environment.
We'd love to hear from you if you
- Have 3–5 years of prior experience in implementation, customer onboarding or project management at high growth startups.
- Payments and Fintech experience is a big plus.
- Have a strong bias for action.
- Are intellectually curious and constantly self learning.
- Have a strong technical aptitude and working knowledge of software and APIs.
- Are very detail oriented and structured, with strong project management skills.
- Have proficiency in Claude, Zapier, n8n, Postman and other AI tools.
- Are a resourceful self starter who can self manage time and priorities.
- Possess a strong work ethic.
- Have strong communication and interpersonal skills.
- Thrive in a fast paced environment juggling many complex projects.
- Have an innate sense of humility and intellectual honesty.
What We Can Offer You
- Competitive salary
- Stock options
- Flexible PTO and paid parental leave
- Medical, dental, & vision insurance
- 401K, HSA, pre tax savings programs
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