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Operations & Program Manager
JLL
Toronto, CAN
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Financial management and budgetingResource allocation and optimizationVendor managementBusiness intelligence and reportingKPI monitoring and performance analysisProcess improvement and automation
Free
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Financial management and budgetingResource allocation and optimizationVendor management
Role Overview
Operations and program role within the Insights and Data Products organization supporting an AI analytics platform.
Serves as the operational backbone for product, engineering, and business teams in a fast-paced product development environment.
Reports to the I&D Operations Leader and requires adaptability, leadership, strategic thinking, and management of multiple initiatives.
Key Skills for This Role
Financial management and budgetingResource allocation and optimizationVendor managementBusiness intelligence and reportingKPI monitoring and performance analysisProcess improvement and automation
Full Job Posting
Role Overview
Operations and program role within the Insights and Data Products organization supporting an AI analytics platform.
Serves as the operational backbone for product, engineering, and business teams in a fast-paced product development environment.
Reports to the I&D Operations Leader and requires adaptability, leadership, strategic thinking, and management of multiple initiatives.
Core Competencies
- Financial management, budgeting, resource allocation, vendor management, business intelligence, reporting, and KPI analysis.
- Strategic planning, process improvement, automation, stakeholder communication, and performance analysis.
- Required tools include advanced Microsoft Excel, PowerPoint, SharePoint, Teams, and basic data analysis capabilities.
- Preferred tools include Claude, Power BI, Tableau, SQL, Smartsheet, Jira, Confluence, Workday or HRIS systems, Python automation, and FinancialForce.
Financial Management
- Lead monthly financial submissions and implement financial controls and governance frameworks.
- Track organizational resources and financial data, including operational and capitalizable costs.
- Develop forecasts, monitor actuals, process change requests, and prepare Capex charters.
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