Operations Program Delivery Lead

• Partner with executives, sector/division leaders, and functional managers to align training priorities with organizational goals.
• Communicate program progress, adoption metrics, and feedback to leadership.
• Build strong relationships across divisions to drive collaboration and accountability in system adoption.
• Team Enablement
• Provide leadership, coaching, and guidance to program managers and delivery teams.
• Foster a culture of accountability, learning, and high performance.
• Elevate team visibility and recognition across the organization.

• Proven experience (5–7+ years) in training, facilitation, or program delivery within construction, utilities, or related industries.
• Strong background in operational systems, software adoption, and end-user enablement.
• Expertise in delivering training across multiple formats (ILT, virtual, blended learning).
• Willingness to travel to business units as required.
• Exceptional communication, facilitation, and problem-solving skills.
• Ability to translate complex system functionality into clear, actionable workflows for end-users.

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution.

Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy.

Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives.

From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast.

Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible.

Our impact is greater than ever, and we are looking for those who seek to redefine their story.

A healthy and safe work environment is non-negotiable.

We build a culture of operational and psychological safety through engagement, learning and leadership.

We speak and act with integrity, clarity and care so people can trust our word and our work.

Being honest means we can deliver the best outcomes and consistent results.

Success is a team effort.

Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We built our name on quality.

We have a passion for excellence in our work and relationships that honours our businesses and our industry.

Rooted in a solid foundation, we adapt and grow to face the future.

We are committed to elevating each other to chart the best path forward in an evolving world.

At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success.

We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole.

Cultivating an environment where all employees feel included, seen, and have a sense of belonging is core to Bird’s culture.

We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values.

Please note that this is a fixed term contract position.