Operations Processor-Contracts (Outsource)

Prepare and review home finance agreements, addendums, and related documentation, ensuring accuracy, compliance, and alignment with approved terms and conditions.

Ensure all pre-contract documentation (e.g., offer letters, approvals, customer KYC, and title deeds) are complete and validated before contract preparation.

Review the full disbursement kit to ensure completeness and accuracy of all required documents (e.g., contract, title deed, NOC, payment request, insurance, and valuation report) prior to loan disbursement.

Act as the custodian of all mortgage contract templates, ensuring they are updated, securely maintained, and reviewed periodically in coordination with the Legal department to reflect regulatory and policy changes.

Adhere to internal guidelines, regulatory requirements, and legal standards to mitigate risks and ensure contract and disbursement readiness.

Liaise with internal departments (Sales, Credit, Legal, Risk) and external stakeholders (developers, brokers, and customers) to resolve discrepancies and ensure contract readiness.

Accurately update contract data in core systems and maintain contract logs for reporting, audit, and MIS purposes.

Timely Execution: Ensure contracts are prepared and dispatched within agreed turnaround times to support the timely disbursal of mortgage loans.

Handling High Volumes: Manage large volumes of contract requests efficiently while maintaining accuracy, quality, and compliance with SLAs.

1-2 years of banking experience in UAE in Retail Mortgage Operations