Operations Processor-Contracts (Outsource)

• To ensure accurate and timely preparation, review, and processing of Home Finance contracts in accordance with Sharia approved templates, internal policies, legal standards, and regulatory requirements. This role supports the mortgage sales and operations teams by facilitating a smooth contract execution process and ensuring customer satisfaction.
• Operation Officer also ensure smooth operations of daily routine work to be carried out without any major hurdles and ensure that client [business] served well to carry on the daily operations. All these need to be carried within defined policy and procedures.
• This position ensure the Bank is always protected with appropriate source documents, legally enforceable charge documentations/Securities and monitored through a follow up system for routine actions.

of the role:

Prepare and review home finance agreements, addendums, and related documentation, ensuring accuracy, compliance, and alignment with approved terms and conditions.

Ensure all pre-contract documentation (e.g., offer letters, approvals, customer KYC, and title deeds) are complete and validated before contract preparation.

Review the full disbursement kit to ensure completeness and accuracy of all required documents (e.g., contract, title deed, NOC, payment request, insurance, and valuation report) prior to loan disbursement.