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BEAT THE BOMB is the next generation of immersive group entertainment, where customers step into real-life video games. We use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World's Largest Paint, Slime, and Foam Bomb! Our original Brooklyn location opened in 2018. We now have locations in Atlanta, Washington D.C., Philadelphia, Charlotte, Houston, and Denver. We've hosted over 500,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 5 markets. We offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. We also have a virtual team building platform called Beat The Bomb Virtual, serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST!
This role is the go-to point of contact responsible for keeping our bomb room special effects and game technology running. You'll oversee the interactive game rooms, laser mazes, projectors, RFID technology, the venue's network stack, and, most importantly, the foam/paint/slime cannons in the bomb rooms.
You'll manage and mentor a team of junior staff, act as onsite tech/SFX lead during peak shifts, and serve as the primary link between the Charlotte location and Beat The Bomb HQ's CTO and Technology Manager. Alongside the Charlotte leadership team (GM, AGM, and Shift Supervisors), you'll also share in the broader hands-on responsibilities of running a great shift and a great guest experience.
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Atlanta, USA
, USA
, USA
, USA
Charlotte, USA
Philadelphia, USA
, USA
, USA
Night, weekend, and holiday availability is required, along with willingness to respond to occasional after-hours emergencies.
Technology & SFX
Own the day-to-day reliability of all tech and SFX systems, maintaining and repairing hardware and equipment (computers, cabling, laser mazes, compressors, HVAC filters, bomb room effects, photo bomb systems)
Serve as onsite tech/SFX lead during key shifts and respond to urgent issues under pressure, including occasional off-hours emergencies
Track and report tech/SFX issues via End-of-Day reports
Manage technology inventory and spare parts stock
Maintain the server room and location network
Support HQ's Tech team on software updates, debugging, testing new games/features, and keeping SOPs current
Lead technology training for managers and staff
Manage key facility vendors (pest control, repair services, etc.) and oversee in-house laundry (hazmat suits)
Team & Operations
Recruit, train, schedule, and coach the tech and SFX team; run 1-on-1s, performance reviews, and conflict resolution
Act as a generalist Operations Manager: open/close the location, work any role as needed, and support guest reservations, check-in, and onboarding
Communicate regularly with HQ's CTO and Technology Manager
Uphold service quality, safety, and guest satisfaction standards across the location
Pitch in wherever needed - including blasting guests with paint, foam, and slime!
Managing venue-based entertainment or food & beverage
Remote desktop tools, especially RustDesk
NDI systems
VLANs
Slack
Google suite of tools (Drive, Docs, Slides)
Assembling tower PCs and NUCs
Networked CCTV cameras and/or Reolink
Basic "maker" skills with LED strips, electronics, and audio systems – soldering
Has a strong aptitude for and curiosity about technology
Communicates clearly, stays calm under pressure, and solves problems on the fly
Genuinely enjoys people - teammates and guests alike
Is a hands-on teammate, ready to jump in wherever needed
Isn't afraid to get messy – it's a paint blast facility, after all
Has a track record of motivating talent and leading a team through a fast-paced environment
Beat The Bomb is a private immersive social-gaming company serving families, schools, corporate teams, and event groups at interactive venues.
Visit company websiteJobs and hiring trendsUSD 50000-60000 yearly / year
Full-time
Mid · 3+ years experience
Onsite
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