Operations Manager - Sydney

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone.

Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries.

We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued.

We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

As a Operations Manager at 1553-1555 Botany Rd, Botany NSW 2019, Australia , you will lead operations across a cluster of depots, ensuring excellence in customer service, fleet availability, and operational efficiency.

You will coach and support Operations Supervisors to consistently implement standard operating procedures and hit key performance targets.

This is a leadership position with high impact and visibility, reporting directly to the Regional Director.

As a Operations Manager , you’ll oversee a cluster of depots, ensuring they run efficiently, consistently, and in line with Indie Campers’ standards.

You’ll be the key link between local teams and central functions, driving performance, customer satisfaction, and operational excellence.

Your responsibilities will include:

• Collaborating with Depot Leaders across multiple locations
• Ensuring compliance with SOPs and high standards of customer service
• Monitoring KPIs and implementing strategies to improve performance