Operations Manager – Real Estate
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Key skills for this role
Role Overview
NAMA is seeking an Operations Manager to own day-to-day business execution and move projects, client requirements, internal tasks, and team deliverables from assignment to completion.
The role coordinates across leasing, marketing, research, business development, and administration while maintaining priorities, accountability, and deadlines.
Key Skills for This Role
Full Job Posting
Role Overview
NAMA is seeking an Operations Manager to own day-to-day business execution and move projects, client requirements, internal tasks, and team deliverables from assignment to completion.
The role coordinates across leasing, marketing, research, business development, and administration while maintaining priorities, accountability, and deadlines.
Key Responsibilities
- Manage daily operational workflows and coordinate cross-functional tasks and deliverables.
- Track client requests, property requirements, proposals, reports, and projects through completion.
- Establish and improve workflows, SOPs, checklists, and reporting systems.
- Monitor CRM usage, data quality, follow-ups, and operational discipline.
- Identify bottlenecks and performance gaps, then take corrective action.
- Prepare operational reports covering progress, pending items, risks, and required decisions.
- Coordinate meetings and turn decisions into actions with owners and deadlines.
- Support new tools, systems, and AI-enabled workflows to improve productivity.
- Maintain organized documentation and a high standard of execution and accountability.
Requirements
- Proven experience in operations, project coordination, or business operations.
- Strong organization, follow-up, communication, problem-solving, and attention to detail.
- Ability to manage people, workflows, deadlines, accountability, and multiple priorities.
- Comfort with CRM, project management tools, spreadsheets, and digital systems.
- Ability to work directly with senior management in a fast-moving environment.
- Real estate, brokerage, leasing, property marketing, or professional services experience is highly preferred.
- Arabic and English proficiency.
Candidate Profile
- The preferred candidate is structured, proactive, commercially aware, and focused on taking ownership of execution.
- The candidate should be comfortable following multiple workstreams from initiation through completion.
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