Operations Manager
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Role Overview
The Operations Manager is responsible for managing the order fulfillment and customer support processes at assigned branch locations.
This includes responsibility for exercising independent judgment to provide a seamless customer experience by leading the order fulfillment team.
This may include project coordination, service coordination, warehouse and delivery functions, and/or installation.
The Operations Manager is responsible for the identification, development, and implementation of programs, policies, and procedures that support total customer satisfaction, company profitability, and market share growth.
About Pella Corporation
Manufactures premium windows and doors for residential and commercial customers.
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